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Member Advocate

3 weeks ago

Worcester, Massachusetts, United States Central Mass Health LLC Full time
About Us

Central Mass Health LLC is a Medicare Advantage company affiliated with UMass Memorial Health, one of the largest health care systems in Central Massachusetts.

We are looking for a highly skilled Member Advocate to join our team. As a Member Advocate, you will provide support to our members in a caring and personal manner, making them feel like part of an organization that is here for them.

The ideal candidate will have 3+ years of experience in a customer-serving atmosphere and a basic understanding of insurance and medical terminology. Medicare knowledge is strongly preferred.

Estimated Salary: $55,000 - $65,000 per year, depending on experience.

  • High School diploma or GED required
  • 3 plus years call center experience.
  • 3 plus years of experience in a customer-serving atmosphere.
  • 2 plus years of experience with an insurance/payor preferred.
  • Basic understanding of insurance and medical terminology.
  • Medicare knowledge strongly preferred.