General Manager: Retail Leader

3 days ago


New York, New York, United States Leap Full time
Job Title: General Manager: CUTS Clothing

About the Role:

We are seeking an experienced General Manager to lead our CUTS Clothing store in the West Village. As a key member of our team, you will be responsible for driving sales growth, building a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead and develop a team of sales associates and sales supervisors to achieve sales targets and provide excellent customer service
  • Develop and execute action plans to drive sales growth, improve customer engagement, and increase brand awareness
  • Recruit, train, and retain top talent to ensure a high-performing team
  • Maintain store standards, including visual merchandising, inventory management, and operational tasks
  • Curate and execute in-store activations, events, and promotions to drive sales and customer engagement
  • Stay up-to-date with industry trends, technologies, and best practices to drive business growth and improvement
  • Manage store operations, including scheduling, payroll, and inventory management
  • Collaborate with the Leap team to achieve business objectives and drive company growth

Requirements:

  • 2+ years of direct management experience in retail or a related field
  • 3+ years of customer service and/or retail experience, with a background in a similar category preferred
  • Proven track record of driving sales growth, improving customer engagement, and building high-performing teams
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction
  • Flexibility to work a variety of shifts, including days, nights, weekends, and holidays

What We Offer:

  • Competitive salary: $73,000 - $81,000
  • Unlimited PTO (blackout periods apply)
  • Bonus eligibility
  • 401K
  • Medical, dental, and vision benefits
  • Employee discount and wardrobe allotment for participating Leap brands

About Leap:

Leap is a platform that launches and operates insight-driven retail stores for modern brands with better performance and less risk. We're passionate about helping emerging brands succeed and being an integral part of the revolution of retail.

Why Join Leap:

We're a diverse community of Leapers who value our differences and are committed to creating a culture of inclusivity and growth. If you're passionate about retail, customer experience, and driving business growth, we'd love to hear from you.



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