Retail Operations Leader

2 weeks ago


New York, New York, United States Este Lauder Pty. Limited Full time

Position Overview: Este Lauder Pty. Limited is seeking a passionate and driven Retail Operations Leader to oversee our dynamic team in the cosmetics sector. This role is pivotal in guiding, mentoring, and empowering our Sales Associates to meet and exceed all sales, customer service, and operational objectives.

Key Responsibilities:

  • Lead and inspire a high-performing team to achieve sales and customer service excellence.
  • Develop and implement strategic business plans aimed at customer acquisition and retention.
  • Manage in-store events that resonate with our clientele and enhance the shopping experience.
  • Utilize customer relationship management techniques to foster loyalty and engagement.
  • Oversee retail operations, including inventory management, cash handling, and facility oversight.

Qualifications:

  • Demonstrated experience in retail management, preferably within the cosmetics industry.
  • Strong leadership skills with a focus on coaching and developing team members.
  • Proficiency in business planning, including setting sales targets and conducting sales analysis.
  • Experience with retail point-of-sale systems and Microsoft Office applications.
  • Ability to work flexible hours, including evenings and weekends, in a fast-paced environment.

Why Join Us? This role offers an exceptional opportunity to take charge of your own retail environment, with the potential for career advancement within a leading name in prestige beauty. We value diversity and provide comprehensive training, development opportunities, and a competitive compensation package.



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