General Manager

3 days ago


Agoura Hills, California, United States California Payroll Group Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to join our team at California Payroll Group. The successful candidate will be responsible for overseeing the day-to-day operations of our car wash and detail center, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Operations Management: Oversee the management of supervisors and ensure that all systems and procedures are being followed.
  • Site Maintenance: Develop, manage, and assign tasks to ensure the site is clean, organized, and well-kept based on company standards.
  • Guest Service: Maintain a professional and supportive image among subordinates, and promote excellent service to resolve customer complaints in a timely and professional manner.
  • Leadership and Training: Implement non-discriminatory management skills while training, counseling, and motivating employees, and develop positive and professional relationships with all suppliers.
  • Administrative Tasks: Perform administrative work, such as sales reporting, membership enrollment, injury reports, time keeping records, and answer emails.
Requirements
  • Experience: Combination of experience in the car wash and guest service industry required.
  • Knowledge: Maintain the highest level of guest service, ability to adapt to an ever-changing high-volume car wash, and have the ability to take initiative when problems arise.
  • Leadership Skills: Written and verbal communication skills in English, ability to multitask and have excellent organizational skills, and must be able to lead, support, and contribute to team goals.


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