Installation Specialist

3 days ago


Philadelphia, Pennsylvania, United States TISTA Science and Technology Full time
About the Role

We are seeking a highly skilled Installation Specialist to join our team at TISTA Science and Technology. As an Installation Specialist, you will play a critical role in ensuring the successful installation and management of data center infrastructure.

Key Responsibilities
  • Coordinate Communications: Work closely with onsite points of contact to ensure seamless communication and coordination of all data center infrastructure management (DCIM) activities.
  • Estimate Level of Effort: Accurately estimate the level of effort required for both DCIM personnel and support contractors to complete data center surveys.
  • Travel and Site Surveys: Travel up to 50% to remote regional CONUS locations to conduct data center surveys and gather relevant onsite data.
  • Inventory Documentation: Conduct and/or validate inventory documentation on all VA IT equipment hardware within data centers using logical and physical tools and methods.
  • Physical Configuration Documentation: Document the physical configuration of data centers and all equipment, hardware, furniture, and similar within the space.
  • Contractor Coordination: Coordinate activities of support contractors and ensure complete gathering of relevant onsite data is completed.
  • Data Translation: Translate physical site documentation into logical drawings, spreadsheets, and other electronic formats for inclusion into DCIM product.
Requirements
  • Interpersonal Communication: Possess excellent interpersonal communication skills to effectively interact with stakeholders.
  • Technical Communication: Demonstrate strong technical communication skills to convey complex information to various audiences.
  • Attention to Detail: Exhibit attention to detail to ensure accurate and thorough documentation of data center infrastructure.
  • Data Integration: Possess the ability to integrate complex data into consistent, organized data sets using standard office software.
  • Technical Expertise: Have experience with data center management and/or operations, network management and/or hardware, server management and/or hardware, and data center electrical and/or cooling.
  • Software Proficiency: Be proficient in data center infrastructure management software, such as Commscope iTRACS, Nlyte NAO, and Sunbird.
  • Travel and Physical Demands: Be able to travel up to 50% and perform physical tasks such as ascending/descending ladders, traversing raised tile floors, and moving equipment up to 50 lbs.
Preferred Qualifications
  • ITIL Certification: Possess ITIL (Information Technology Infrastructure Library) v3 certification or industry server, OS, network, data center, or infrastructure certifications.
  • Education: Hold a Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline, or have 8 years of relevant experience.
  • Clearance: Be able to pass a Tier 2/Modest Background Investigation.


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