Customer Support Specialist
5 days ago
We are seeking a highly skilled Service Specialist to join our team. As a Service Specialist, you will provide exceptional customer service for one or more Paychex products. You will use prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.
Main Responsibilities:- Deliver Quality Service: Provide top-notch service to Paychex clients via various channels including phone, email, chat, and others.
- Ensure Timely Resolution: Follow up on outstanding items to ensure timely resolution in compliance with established Service Level Agreements.
- Maintain Product Knowledge: Develop and maintain an intermediate working knowledge of one or more Paychex products, as well as industry policies and procedures.
- Identify Process Improvements: Identify opportunities for process improvement and collaborate with leaders to implement changes.
- Develop Technical Skills: Demonstrate intermediate skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.
- Document Interactions: Document all interactions accurately.
- Mentor Team Members: Serve as a mentor for less experienced teammates.
- Data Input and Organization: Perform data input while maintaining strong prioritization and organization.
We offer a competitive starting base pay range of $20/hourly, which does not include other components that make up the total rewards package.
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Customer Support Specialist
4 days ago
Phoenix, Arizona, United States Paychex Full timeOverviewWe are seeking a Customer Support Specialist to join our team. In this role, you will provide exceptional customer service to clients via phone, email, and chat.You will develop and maintain a basic working knowledge of one of our Paychex products, using systems and software packages like HRIS, Salesforce, Flex, Core Advanced, and ORS.This is an...
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Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Grand Canyon Education, Inc. Full timeJob OverviewGrand Canyon Education, Inc. is seeking a highly skilled and dedicated Customer Support Specialist to join our team in Phoenix, AZ.About the RoleWe are looking for an individual who can provide top-notch customer service to students at Grand Canyon University.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat...
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Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States Londen Insurance Group Full timeJob OverviewWe are seeking a Customer Support Specialist to join our team at Londen Insurance Group. As a customer-focused individual, you will be responsible for providing exceptional service to our clients, resolving claims efficiently, and contributing to the growth of our business.Key ResponsibilitiesAnalyze client inquiries and provide informed...
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Healthcare Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Della Infotech, Inc. Full timeAbout the RoleWe are looking for a highly skilled Healthcare Customer Support Specialist to join our team at Della Infotech, Inc. This is a unique opportunity to contribute to delivering exceptional customer experiences. As a key member of our customer service team, you will be responsible for handling a variety of customer-facing tasks including resolving...
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Phoenix Area Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States French Agency Full timeCustomer Support Specialist Job DescriptionFrench Agency is hiring a Customer Support Specialist to provide exceptional customer service and support to our clients. This is a fantastic opportunity to work in a dynamic team environment and contribute to the success of our company.About the Position:This contract-to-hire role offers a competitive salary and a...
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Customer Support Operations Specialist
1 week ago
Phoenix, Arizona, United States Virtuous Full timeJob Overview:We are seeking a dedicated Customer Support Operations Specialist to join our team at Virtuous. This role will involve collaborating with other Technical Support Managers and Leads to align on strategies to achieve department goals. The successful candidate will have 5+ years of experience in B2B SaaS Technical Support and 2+ years of experience...
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Customer Service and Support Specialist
1 month ago
Phoenix, Arizona, United States beBee Professionals Full time $30,000 - $45,000In the fast-paced environment of beBee Professionals, we seek a dedicated and skilled Customer Service and Support Specialist to join our team in Phoenix. This role demands exceptional support skills, enabling you to provide top-notch assistance to our customers through various channels.Key Responsibilities:Respond promptly to customer inquiries via phone,...
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Customer Support Specialist II
1 week ago
Phoenix, Arizona, United States Ryder System Full timeJob DescriptionThe Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The role involves coordinating the movement of freight via all modes of transportation.Main ResponsibilitiesPerform data entry tasks accurately and efficiently.Maintain accurate information and data...
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Multilingual Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Londen Insurance Group Full timeAbout the RoleWe are seeking a skilled customer support specialist to join our team at Londen Insurance Group. In this role, you will provide exceptional service to our policyholders and agents while communicating in both English and Spanish.Key ResponsibilitiesSupport policyholders with their inquiries and concernsAssist agents with policy-related...
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Customer Service and Support Specialist
4 weeks ago
Phoenix, Arizona, United States DXP Enterprises Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Support Specialist to join our team at DXP Enterprises. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesThe successful candidate will be responsible...
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Technical Support Specialist
1 month ago
Phoenix, Arizona, United States B2Gnow (3520200) Full timeJob OverviewB2Gnow is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer experience department, you will play a crucial role in delivering exceptional support to our customers.ResponsibilitiesProvide first-line assistance to end-users and vendors through various communication channels, including phone...
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Claims Adjuster and Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States U-Haul Full timeAbout the Role:We are looking for a highly skilled Claims Adjuster and Customer Support Specialist to join our Claims Reporting Unit in Phoenix, AZ. This role involves handling incoming claims and providing exceptional customer service to our clients. The successful candidate will be responsible for working closely with our Field Claims Offices, the...
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Bilingual Support Specialist
4 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeTransform your career as a Bilingual Support Specialist - Customer Engagement with TEKsystems in Phoenix, AZ.About the RoleThis is a hybrid position where you will work on supporting customers through inbound and outbound calls and emails. You will be part of the CWB Chubb Workplace Benefits contact center team, providing exceptional customer...
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Customer Support Specialist
4 weeks ago
Phoenix, Arizona, United States Grand Canyon Education, Inc. Full time**Job Overview**Grand Canyon Education, Inc. is a leading education company committed to providing high-quality support services to its students. As a Customer Support Specialist, you will be the first point of contact for our students, resolving their inquiries and concerns in a timely and professional manner.Salary and BenefitsWe offer a competitive $12...
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Medical Surgical Nurse Specialist
4 weeks ago
Phoenix, Arizona, United States Millbrook Support Services Full timeAt Millbrook Support Services, we invest in our healthcare providers' futures by offering attractive assignments with our world-class customer base and value-added training programs to keep them up-to-date in the latest medical advancements and technologies.We provide local and travel assignments from 13 weeks to one year, giving our providers opportunities...
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Customer Support Specialist
4 days ago
Phoenix, Arizona, United States TrackMan AS Full timeCompany OverviewTrackMan A/S is a leading provider of sports technology solutions, with a strong focus on innovation and customer satisfaction. Founded in 2003 by three entrepreneurs, the company has grown to employ over 700 people worldwide, with offices in Denmark, New York, Phoenix, Poland, Tokyo, and Seoul.SalaryWe offer an estimated salary range of...
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Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States State Farm Insurance Full timeJob Description:As a Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service and support.Main Responsibilities:Assist customers with inquiries, complaints, and policy changes.Provide accurate and up-to-date information regarding insurance products and services.Process policy applications,...
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Technical Support Specialist
1 week ago
Phoenix, Arizona, United States SunSoft Online Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at SunSoft Online. This is a challenging and rewarding role that requires strong technical skills, excellent customer service abilities, and the ability to work in a fast-paced environment.About the RoleThe Technical Support Specialist will be...
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Phoenix, Arizona, United States U-Haul International, Inc Full timeThe U-Haul Lot Attendant and Customer Support Specialist plays a vital role in ensuring our customers have a positive experience when renting equipment from our center. As a key member of our team, you will be responsible for assisting customers with their needs, using technology to manage rentals and inventory, and maintaining a clean and organized lot.This...
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Customer Support Specialist
4 days ago
Phoenix, Arizona, United States Mom to Virtual Assistant Full timeJob Title: Customer Support Specialist (20-25 Hours/Week)Job Description:As a Customer Support Specialist, you will play a critical role in ensuring that our clients receive exceptional virtual support services. You will be responsible for managing various technical platforms, including Google Drive/Docs, Helpscout, Kajabi, Zapier, and more. This is a...