Technical Support Specialist
1 day ago
We are seeking an experienced Technical Support Specialist to join our team at SunSoft Online. This is a challenging and rewarding role that requires strong technical skills, excellent customer service abilities, and the ability to work in a fast-paced environment.
About the RoleThe Technical Support Specialist will be responsible for providing top-notch support to our customers, resolving complex technical issues, and ensuring that our customers receive exceptional service. This role requires strong communication skills, both written and verbal, as well as the ability to work independently and as part of a team.
Key Responsibilities- Provide timely and effective technical support to customers via phone, email, and chat
- Resolve complex technical issues related to hardware, software, and network configurations
- Collaborate with internal teams to resolve issues and improve overall customer experience
- Develop and maintain knowledge of new technologies and trends in the industry
- Stay up-to-date with company policies and procedures
To be successful in this role, you will need:
- 2 years of experience in a help desk or technical support role
- Strong technical skills, including knowledge of Microsoft Windows operating systems and applications
- Excellent customer service skills, with the ability to communicate effectively with customers
- Ability to work independently and as part of a team
- Basic computer networking knowledge
A combination of 4 years education and/or experience is preferred.
Compensation and BenefitsThe salary for this role is estimated to be between $60,000 and $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob SummaryTEKsystems is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Job SummaryThe Technical Support Specialist will be responsible for troubleshooting and resolving technical issues...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeAt TEKsystems, we are seeking a highly skilled Technical Support Specialist to join our team.About the RoleWe are looking for an individual who can provide top-notch technical support to our users. This role will be based on-site, supporting approximately 350 users across multiple floors and locations.Key ResponsibilitiesProvide exceptional in-person...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeCompany OverviewTEKsystems, a leading IT staffing firm, is currently seeking Technical Support Specialists to support their client's return to office plan. The ideal candidate will have experience in providing phone support and working with ticketing tools.Job SummaryWe are looking for highly skilled and motivated individuals to join our team as Technical...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob SummaryTEKsystems is seeking a highly skilled Technical Support Specialist to provide top-notch assistance to internal employees via inbound phone calls. The ideal candidate will have excellent technical support capabilities and experience working with ticketing tools.Key Responsibilities:Provide technical support to internal employees via phone...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to provide 1st level technical assistance to internal employees via inbound phone calls. Key responsibilities include:Assisting internal employees with technical issues via phone calls.Providing support for specific systems and tools.Training on ticketing tools and system support.The ideal...
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Technical Support Specialist
2 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems.
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Technical Support Specialist
1 day ago
Phoenix, Arizona, United States Fluor Full timeJob Overview:We are seeking an experienced Technical Support Specialist to join our team at Fluor. As a member of our team, you will play a key role in delivering exceptional projects and careers.Fostering a work environment that values Diversity, Equity, and Inclusion (DE&I) for all is our priority, allowing employees and stakeholders to benefit from...
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Technical Support Specialist
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Phoenix, Arizona, United States HP Development Company, L.P. Full timeJob OverviewThe HP Development Company, L.P. is seeking a Technical Support Specialist to join our team.About the JobWe are looking for a skilled and experienced Technical Support Specialist to provide exceptional customer service and technical support to our clients.ResponsibilitiesMaintain high level of customer satisfaction by clarifying customer...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob OverviewAt TEKsystems, we are seeking highly motivated and skilled individuals to fill the role of Technical Support Specialist. This position is ideal for those who enjoy problem-solving and working in a fast-paced environment.
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems.The successful candidate will possess strong phone support experience, with the ability to effectively handle customer inquiries and resolve technical issues.Detailed knowledge of technical support principles and practices is essential, as well as experience...
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Technical Support Specialist
2 days ago
Phoenix, Arizona, United States athenahealth Full timeJob DescriptionThis Technical Support Specialist role involves providing top-notch support to clients using athenahealth's cloud-based services. The successful candidate will possess excellent problem-solving skills, a strong understanding of technical concepts, and the ability to communicate effectively with clients.The ideal candidate will have a minimum...
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Technical Support Specialist
19 hours ago
Phoenix, Arizona, United States Law Firm Full timeJob OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team in Phoenix, Arizona.The ideal candidate will have a solid understanding of computer hardware and software troubleshooting, as well as excellent communication skills. The role involves providing technical support to platform employees, configuring and...
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Technical Support Specialist
1 day ago
Phoenix, Arizona, United States Motorola Solutions Full timeMotorola Solutions is seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for delivering exceptional customer support and ensuring the success of our public safety solutions.About the RoleThe ideal candidate will have 3+ years of technical customer support experience, with a strong background in public...
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Technical Support Specialist
1 day ago
Phoenix, Arizona, United States CDK Global Full timeWe are seeking a Technical Support Specialist to join our team at CDK Global. This role involves providing exceptional customer experiences by guiding clients and associates through technical challenges, troubleshooting software and network issues, and ensuring seamless operations.Key ResponsibilitiesRespond to client and associate inquiries via phone, web...
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Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeJob DescriptionAt Charles Schwab, we are looking for a skilled Technical Support Specialist to join our team. As a key member of our National Service Desk, you will be responsible for providing exceptional technical support to our internal customers.Responsibilities:Diagnose and troubleshoot end-user desktop application issues and provide effective...
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Technical Support Specialist
1 week ago
Phoenix, Arizona, United States Tech Providers Full timeJob Summary: We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Tech Providers. As a key member of our support staff, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction.About the Role: In this role, you will receive and place telephone...
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Technical Support Specialist
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Phoenix, Arizona, United States Mark-Taylor Full timeAbout Mark-TaylorMark-Taylor is a leading investment manager, developer, and owner of Class-A multifamily real estate. With a strong commitment to excellence, we strive to create value for our clients through our expertise in property management and development.Salary InformationThe estimated salary range for this position is $60,000 annually, commensurate...
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Technical Support Specialist
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Phoenix, Arizona, United States Pyramid Consulting, Inc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in Phoenix, AZ. This is a contract position with long-term potential.ResponsibilitiesProvide technical support to end-users on various issues.Identify, research, and resolve technical problems efficiently.Respond to customer inquiries via phone and email.Document and...
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Technical Support Specialist
1 week ago
Phoenix, Arizona, United States TEKsystems Full time**About TEKsystems:**TEKsystems is a global technology services provider that connects supply and demand for top talent. We deliver cloud-based solutions, IT staff augmentation, and change management programs to support our clients in achieving their goals.**Role Summary:**We are seeking an experienced Technical Support Specialist to join our team in the...