Customer Experience Representative

4 days ago


Brea, California, United States Kay Jewelers Full time

We are seeking a highly motivated Sales Associate Specialist to join our team at Kay Jewelers. As a Sales Associate Specialist, you will play a key role in delivering exceptional service and creating lasting relationships with our valued customers. In this dynamic role, you will be responsible for engaging customers in conversation to understand their needs and desires, presenting merchandise and sharing detailed information regarding features and benefits of products, and providing information regarding extended service plans and financing options. You will also be expected to meet individual and team sales goals.

To succeed as a Sales Associate Specialist, you will need to possess strong customer service, sales, retail and/or jewelry experience, flexible availability to work during peak retail hours, and a positive, customer-focused approach in delivering an exceptional customer experience. Additionally, we put our People First by offering a competitive salary range of $18.00 - $25.00 per hour, based on experience and qualifications, as well as a comprehensive benefits package, including medical, dental, vision and prescription insurance, 401(k) plan, Paid Time Off, paid holidays, tuition reimbursement, training opportunities, merchandise discounts, incentive trips and contests.



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