Customer Experience Representative

6 days ago


Brea, California, United States Forever 21 Full time
Key Responsibilities

As a Seasonal Sales Associate, your duties will include:

  • Creating a positive and engaging atmosphere for customers
  • Responding promptly to customer inquiries and needs
  • Proactively seeking opportunities to deliver excellent customer service
  • Assisting customers with merchandise selection and availability
  • Using basic selling techniques to engage with customers
  • Introducing current sales, promotions, and brand initiatives to drive customer loyalty
Requirements & Qualifications

To be successful in this role, you must have:

  • A minimum of one year of retail sales experience and previous cash handling experience
  • Energetic and charismatic personality
  • Strong communication, organizational, and time management skills
  • Excellent interpersonal skills and ability to act with integrity
  • Availability to work a flexible schedule, including weekends and holidays
Compensation & Benefits

This position offers a competitive hourly rate of $16.00 per hour, based on eligibility. Additional benefits include a 401(k) plan, overtime pay, flexible work schedule, and a generous employee discount program.



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