Customer Experience Specialist

3 days ago


Brea, California, United States Torrid Full time
Join Our Team and Make a Difference At Torrid, we're passionate about celebrating every shape, size, and curve of our customers. Our stores offer an unique experience for both customers and employees. We strive to create a welcoming culture through open dialogue, empowerment, and development opportunities.

We value diversity and inclusion in driving our success. As a Torrid Sales Associate, you'll deliver exceptional customer experiences through genuine connections. Your ability to make customers feel comfortable, cared for, and confident will lead to positive customer connections and loyalty.

Responsibilities include:
  • Providing an amazing shopping experience that builds customer connections and loyalty
  • Managing register functions using sales, promotion, and product knowledge to boost add-on sales
  • Covering the sales floor and ensuring visual standards are met
  • Supporting the organization of the stockroom and maintaining a clean, inviting store environment
Requirements:
  • Previous sales or customer service experience preferred
  • Ability to multitask in a fast-paced environment while focusing on delivering an amazing customer experience
  • Fashion-aware and up-to-date on current trends
Perks:
  • Associate discount (50%)
  • Monthly discount coupon
  • Mental health resources
  • Sick time benefit (where applicable)
  • PAY RANGE: $16.50 - $18.13 per hour
  • 401K with company match
  • Tuition reimbursement


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