Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at S Sakhi Corporation in Brea, CA. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support while driving business growth through effective sales strategies.
Estimated Salary: $45,000 - $60,000 per year
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries via phone, email, and chat platforms.
- Cultivate strong relationships with existing clients by offering personalized product recommendations and solutions.
- Identify new business opportunities and develop strategic plans to acquire new clients.
- Work closely with internal teams to ensure seamless communication and efficient issue resolution.
- Continuously evaluate and improve processes to enhance customer satisfaction and loyalty.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 1-2 years of experience in customer-facing roles, preferably in the promotional products industry.
- Excellent communication, problem-solving, and interpersonal skills.
- Proficient in Microsoft Office Suite, particularly Excel and Word.
- Able to work in a fast-paced environment with multiple priorities and deadlines.
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