Customer Service Representative
1 week ago
Job Title: Customer Service Representative
About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Service Champions. As a key member of our client-facing staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction.
Key Responsibilities- Provide timely and effective solutions to customer inquiries and concerns
- Collaborate with internal teams to resolve complex issues and improve customer outcomes
- Maintain accurate records of customer interactions and feedback
- 3-5 years of Call Center experience preferred
- HVAC & Plumbing Industry experience is a plus
- Ability to communicate effectively in English and Spanish (bilingualism a plus)
- Dedicated to providing superior customer service
- Health insurance: Comprehensive medical, dental, and vision coverage
- Retirement plan: 401(k) with company match
- Paid time off: Generous vacation, holidays, and sick leave
- Training and development: Ongoing opportunities for professional growth and advancement
Salary Range: $20-$24 USD per hour
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