Customer Service Representative

1 week ago


Brea, California, United States Service Champions Full time

Job Title: Customer Service Representative

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Service Champions. As a key member of our client-facing staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and concerns
  • Collaborate with internal teams to resolve complex issues and improve customer outcomes
  • Maintain accurate records of customer interactions and feedback
Requirements
  • 3-5 years of Call Center experience preferred
  • HVAC & Plumbing Industry experience is a plus
  • Ability to communicate effectively in English and Spanish (bilingualism a plus)
  • Dedicated to providing superior customer service
What We Offer
  • Health insurance: Comprehensive medical, dental, and vision coverage
  • Retirement plan: 401(k) with company match
  • Paid time off: Generous vacation, holidays, and sick leave
  • Training and development: Ongoing opportunities for professional growth and advancement

Salary Range: $20-$24 USD per hour



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