Retail Operations Supervisor

2 weeks ago


Fargo, North Dakota, United States Buff City Soap Co Full time
Benefits:
  • Employee discounts
  • Flexible scheduling
  • Career advancement opportunities
  • Comprehensive training and development
Position: Retail Operations Supervisor

Employment Type: Part-Time

At Buff City Soap Co, we are dedicated to crafting handmade products that are free from harsh chemicals and filled with nourishing, plant-based ingredients designed to enhance your skin's health. Our products are freshly made daily in our unique soap makeries, ensuring quality and transparency in every item we offer.

The Retail Operations Supervisor plays a crucial role in creating a vibrant and positive atmosphere where exceptional customer service is prioritized. This individual will be instrumental in driving store performance, promoting outstanding client interactions, and ensuring operational excellence to meet or exceed productivity targets. The Supervisor will oversee the daily operations of the makery, leading by example and embodying the values of the company.

Key Responsibilities:
  • Oversee and manage daily operations in a dynamic retail environment.
  • Set a standard for client-focused service, achieving personal sales goals while ensuring product quality.
  • Maintain a professional and pristine work environment.
  • Establish clear objectives for team members and provide ongoing coaching and feedback.
  • Manage inventory of raw materials and finished products.
  • Generate sales reports and assist with inventory management.
  • Support the Store Manager in managing revenue and expenses.
  • Availability to work evenings and weekends as needed.
Qualifications:
  • Preferred college education, though not mandatory.
  • Experience in management or sales is advantageous.
  • Strong communication skills across all levels.
  • Proven ability to train, motivate, and lead a team.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Not sensitive to various scents and fragrances.
  • Manual dexterity and ability to lift up to 50 lbs.
  • Capability to perform cleaning tasks including dusting and mopping.
Compensation: $16.00 per hour

About Buff City Soap Co:
We are committed to creating high-quality, handmade soap products that prioritize your skin's health. Our mission is to provide alternatives to commercial soaps that often contain harmful ingredients. Join us in our journey to redefine personal care with natural, effective products.

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