Reception Operations Specialist

1 week ago


Shreveport, Louisiana, United States 1-800 WATER DAMAGE of NW LouisianaNE Texas Full time
Job DescriptionCompany Overview
1-800 WATER DAMAGE is a reputable property restoration firm dedicated to assisting clients nationwide. Our extensive network of locations enables us to help homeowners and businesses restore their properties to their original state while prioritizing health and safety. Our staff is thoroughly vetted, IICRC-certified, and insured for your peace of mind.

Job Summary
The Front Office Administrator will deliver essential administrative, clerical, and telephone support across the organization. This role encompasses scheduling meetings in conference rooms, managing files, handling paperwork, and overseeing company mail, as well as ordering and organizing office supplies.

Key Responsibilities
  • Welcome all guests of Restoration Services in a courteous and welcoming manner, both on the phone and in person.
  • Handle and direct phone calls to various departments.
  • Manage and approve requests for conference room bookings.
  • Assist the Mitigation, Construction, and Administrative teams with document scanning tasks.
  • Oversee front desk operations, including scanning, filing, paperwork, and outgoing mail.
  • Conduct weekly inventory and ordering of office supplies.
  • Support the ordering and management of uniform inventory.
  • Assist in taking new loss reports via phone.
  • Provide additional administrative assistance to all departments and employees as required.

Qualifications
  • 2-5 years of experience in a receptionist or administrative support role.
  • Proficient in writing and compiling reports and correspondence.
  • Familiarity with Outlook, Excel, Word, and PowerPoint.
  • Associate's Degree preferred; however, a High School Diploma or GED is required.
  • Experience in the construction and marketing sectors is advantageous.
  • Must possess a valid Driver's License and maintain a safe driving record.
  • Ability to exercise sound judgment and comprehend and execute written and/or verbal instructions, along with effective problem-solving skills.
  • Must be capable of standing, walking, sitting, using hands for various tasks, and communicating effectively.
  • Must be able to regularly lift and/or move up to 25 pounds.

Benefits/Perks
  • Paid Holidays
  • Paid Time Off (PTO)
  • Paid Training
  • Opportunities for Growth and Career Advancement


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