Reception Operations Specialist

2 months ago


Shreveport, Louisiana, United States 1-800 WATER DAMAGE of NW LouisianaNE Texas Full time
Job Overview

Company Background
1-800 WATER DAMAGE is a reputable property restoration firm dedicated to assisting clients nationwide. With a presence across the country, we are committed to helping homeowners and businesses restore their properties to their original state while prioritizing health and safety. Our staff is thoroughly vetted, IICRC-certified, and insured to ensure your peace of mind.


Position Summary
The Office Administration Coordinator will deliver comprehensive administrative, clerical, and telephonic support to the organization. This role encompasses scheduling meetings in conference rooms, managing documentation, overseeing company correspondence, and maintaining inventory for office supplies.


Key Responsibilities

  • Welcome all guests of Restoration Services warmly, both over the phone and in person.
  • Handle and redirect phone inquiries to appropriate departments.
  • Oversee and authorize calendar requests for conference room bookings.
  • Assist various teams, including Mitigation, Construction, and Administration, with document management.
  • Maintain the front desk area, including scanning, filing, and managing outgoing mail.
  • Conduct weekly inventory checks and order office supplies as needed.
  • Support the ordering and management of uniform supplies.
  • Assist in processing new claims via phone.
  • Provide additional administrative assistance to all departments and staff as required.

Qualifications

  • 2-5 years of experience in a receptionist or administrative support role.
  • Proficient in writing and compiling reports and correspondence.
  • Familiarity with Outlook, Excel, Word, and PowerPoint is essential.
  • Associate's Degree preferred; however, a High School Diploma or GED is mandatory.
  • Experience in the construction and marketing sectors is advantageous.
  • Must possess a valid Driver's License and maintain a clean driving record.
  • Ability to exercise sound judgment and comprehend both written and verbal instructions, along with strong problem-solving skills.
  • Physical ability to stand, walk, sit, use hands for various tasks, and communicate effectively.
  • Capability to regularly lift or move up to 25 pounds.

Benefits and Perks

  • Paid Holidays
  • Paid Time Off (PTO)
  • Compensated Training
  • Opportunities for Growth and Career Advancement


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