Lead Network Operations Engineer

4 weeks ago

Coppell, Texas, United States Dtcc Full time

About the Role:

The Enterprise Network Services team at DTCC is seeking a highly skilled Network Operations Engineer to maintain the highest level of availability and performance of infrastructure across the enterprise.

Responsibilities include administering and providing 24x7 support for all areas of the DTCC enterprise network, designing and implementing new technologies, and spearheading troubleshooting efforts.

Additionally, the successful candidate will assist with key projects, coordinate scheduling and implementation of system maintenance, and execute performance and statistical monitoring.

Key Requirements:

  • Networking Operational and Engineering skills in a global enterprise environment
  • Proven experience troubleshooting complex network issues
  • Expert knowledge of networking software & hardware including layer 2 and layer 3 protocols
  • Experience with F5 load balancers, Infoblox DNS and Palo Alto Firewalls
  • Superior customer service skills
  • Ability to mentor other team members
  • Excellent communication skills, both written and verbal
  • Ability to work in fast paced environment with stringent service levels
  • Risk minded, with the ability to work independently and as a team
  • Hands-on knowledge of managing ITSM ticket, including incident, change, problem management
  • Flexibility to work overtime and on non-scheduled days on occasion
  • CCNA Certification or demonstration of equivalent knowledge
  • Deep understanding of the TCP/IP protocol stack and the ability to analyze packet captures

What We Offer:

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location

Pension / Retirement benefits

Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

DTCC is an Equal Opportunity Employer:

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

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