Lead Tools Support Engineer
5 days ago
At KLM Careers, we are seeking a highly skilled and experienced Lead Tools Support Engineer to join our team. As a key member of our engineering project team, you will play a crucial role in supporting the effective management of ALM (Application Lifecycle Management) tools.
Key Responsibilities:
- Administer Micro Focus ALM/QC server licenses
- Create new users and projects
- Monitor tool usage and prepare reports
- Customize Quality Center and support engineering teams
- Train users on ALM tools and develop training materials
- Serve as the first point of contact for user-related issues
- Support engineering teams with tool-related scripting and automation
- Conduct administrative tasks for application maintenance
- Implement new patches and validate upgraded environments
- Integrate ALM with third-party tools
- Develop workflows and project configurations
- Proactively manage shared tools and services
- Identify and mitigate project risks
Requirements:
- Minimum of 6 years of related experience
- Bachelors degree preferred or equivalent experience
- Proven experience in managing licenses, creating users, and setting up projects
- Experience in customizing user roles, workflows, and project entities
- Strong scripting and automation skills
- Proficiency in SQL query development
- Ability to integrate ALM with various tools
Why Join Our Team:
We offer a supportive work environment, opportunities for professional development and training, and a competitive salary based on experience. If you are a motivated and experienced Lead Tools Support Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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