Technical Support Specialist
4 weeks ago
We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue learning and provide valuable insight as a key member of the team. This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems.
Key Responsibilities:
- Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
- Install, configure, and maintain operating systems, software applications, and hardware components
- Troubleshoot and resolve hardware, software, and network issues in a timely manner
- Assist with the setup and deployment of new equipment and technology
- Perform regular maintenance and updates to ensure optimal performance of IT systems
- Document and track all support requests and resolutions using a ticketing system
- Collaborate with other IT team members to address complex technical issues
- Provide training and guidance to end-users on best practices and IT policies
- Ensure compliance with company IT policies and security protocols
- Develop and leverage application-centric Key Performance Indicators (KPIs) to identify inefficiencies, streamline processes, and drive informed decisions
- Offer an outstanding customer experience to all employees
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Proven experience as a Desktop Support Engineer or similar role (3+ years)
- Strong knowledge of Windows and macOS operating systems
- Familiarity with network troubleshooting and basic network configurations
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Self-motivated continuous learner
- Must be able to provide exceptional customer service
Technical Proficiency:
- Compute (e.g., Laptops)
- Peripherals (e.g., Printers and Scanners)
- Unified Communications (e.g., Microsoft Exchange and Teams)
- Identity and Access (e.g., Microsoft Active Directory and Group Policy)
- Data Protection (e.g., Email Security and Endpoint Protection)
- Knowledge and Collaboration Management (e.g., SharePoint and ITSM)
- Productivity Applications (e.g., Office 365 and Adobe Creative Suite)
- Asset Management (e.g., Inventory Management and Purchasing)
-
Technical Support Specialist
4 weeks ago
Coppell, Texas, United States Imprimis Full timeWe are seeking a skilled Desktop Support Specialist to join our client's Infrastructure and Security team in Coppell, TX. In this role, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues.Key Responsibilities:Provide on-site technical support for desktop computers, laptops,...
-
Technical Specialist
1 month ago
Coppell, Texas, United States Datamax Inc Full timeJob SummaryWe are seeking a highly skilled Technical Specialist to join our team at Datamax Inc. The successful candidate will provide technical support for our managed network service clients, utilizing their expertise in technical competence and people skills.Key ResponsibilitiesProvide technical support for Datamax-managed network service clientsUtilize...
-
IT Support Specialist
4 weeks ago
Coppell, Texas, United States CentersquareDC Full timeJob Summary:We are seeking a skilled IT Support Specialist to join our team at CentersquareDC. As an IT Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to employees via...
-
Desktop Support Specialist
4 weeks ago
Coppell, Texas, United States GDT - General Datatech Full timeDesktop Support RoleAt GDT - General Datatech, we are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have a minimum of 2 years of experience as an endpoint/desktop technician, providing both hardware and software support. Additionally, they should possess at least 2 of the following certifications: CompTIA (A+, IT...
-
IT Support Specialist
4 weeks ago
Coppell, Texas, United States Airgas Full timeThe IT Support Specialist at Airgas is responsible for maintaining various technology systems and equipment. This role provides second and third-tier support to end users and assists tier one technicians in a Help Desk environment.The IT Support Specialist at Airgas provides immediate solutions when possible, furnishes feedback to the end user, and informs...
-
Database Production Support Specialist
4 weeks ago
Coppell, Texas, United States Dexian Full timeJob Title: Production Support Specialist - ETL / SnowflakeLocation: Flexible work arrangement, with options for remote work and on-site presence in various locations.Duration: 6 months, with potential for contract-to-hire extension.Shifts: May require working Tuesday through Saturday, or Sunday through Thursday on a rotational or permanent...
-
Database Support Specialist
4 weeks ago
Coppell, Texas, United States Dexian Full timeJob Title: Production Support Specialist - ETL / SnowflakeLocation: Flexible, with options for remote work and on-site collaboration.Hybrid: 3 days Onsite & 2 days REMOTEDuration: 6 Months (CONTRACT TO HIRE)Shifts:Flexible scheduling, with possible requirements to work Tuesday through Saturday or Sunday through Thursday on a rotational or permanent basis.Key...
-
Desktop Support Specialist
4 weeks ago
Coppell, Texas, United States LANVERA GROUP INC ET AL Full timeJob Summary: We are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team at Lanvera Group Inc Et Al. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems. This role requires on-site presence 100% of the time to ensure...
-
Desktop Support Specialist
4 weeks ago
Coppell, Texas, United States GDT - General Datatech Full timeDesktop Support RoleGDT - General Datatech is seeking a skilled Desktop Support Analyst to join our team.This is a 3-6 month Contract-to-Hire opportunity, working 100% onsite in Coppell, TX.The successful candidate will be paid $25/hour.Minimum of 2 years of experience as an endpoint/desktop technician providing both hardware and software support.At least 2...
-
Helpdesk Support Specialist
4 weeks ago
Coppell, Texas, United States TEKsystems Full timeAbout the Role:The Service Desk Analyst will be responsible for providing technical support to end-users via phone calls, emails, and chats. This role requires a strong understanding of Windows-related issues, Active Directory, and Domain hierarchy. The ideal candidate will have 1-2 years of experience in a helpdesk or call center environment, with a working...
-
Office Support Specialist
4 weeks ago
Coppell, Texas, United States Coppell ISD Full timeJob Summary: We are seeking a highly organized and detail-oriented Office Support Specialist to provide reception and clerical assistance for the efficient operation of the campus office.Key Responsibilities:Provide exceptional customer service to students, parents, and staff.Manage incoming calls, messages, and visitor requests.Assist with preparation of...
-
Product Support Specialist
1 month ago
Coppell, Texas, United States Global IID Parent LLC Full timeJob SummaryWe are seeking a highly skilled Product Support Representative to join our team at Global IID Parent LLC. As a Product Support Representative, you will be responsible for providing exceptional product support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide timely and effective product support to...
-
Network Infrastructure Specialist
4 weeks ago
Coppell, Texas, United States Diverse Lynx Full timeJob Title: Network Infrastructure SpecialistJob Summary:We are seeking a highly skilled Network Infrastructure Specialist to join our team at Diverse Lynx LLC. The ideal candidate will have a minimum of 6 years of experience in supporting large enterprise environments and a strong understanding of routing, switching, and security devices.Key...
-
High-End Print Equipment Specialist
3 weeks ago
Coppell, Texas, United States Ricoh USA, Inc. Full timeJob Description for Senior Technical SpecialistAs a Senior Technical Specialist for Print Operations, you will be responsible for managing high-end print equipment and ensuring seamless operations. Your expertise in print production will be crucial in delivering exceptional customer experiences and driving business success.Key Responsibilities:Equipment...
-
Product Specialist
4 weeks ago
Coppell, Texas, United States Stiles Machinery Full timeAt Stiles Machinery, we're seeking a highly skilled Product Specialist to join our team. As a key member of our sales team, you will be responsible for providing strategic guidance and sales forecasts for our assigned product line.Key Responsibilities:Develop and maintain a deep understanding of our products and their applications in various...
-
Solid Wood Product Specialist
4 weeks ago
Coppell, Texas, United States Stiles Machinery Full timeJob Summary:Stiles Machinery is seeking a highly skilled and experienced Solid Wood Product Specialist to join our team. As a key member of our sales and technical support team, you will be responsible for providing sales and technical assistance and support for our Solid Wood product line to our regional sales team.This role will involve increasing market...
-
Freight Forwarding Operations Specialist
4 weeks ago
Coppell, Texas, United States UPS Full timeAt UPS, we're committed to providing a workplace free of discrimination, harassment, and retaliation. We're seeking a skilled Freight Forwarding Operations Specialist to join our team.As a key member of our operations team, you'll be responsible for supporting the movement and growth opportunities for inbound and outbound cargo for freight forwarding...
-
Coppell, Texas, United States Pyramid Consulting, Inc Full timePyramid Consulting, Inc. is seeking a highly skilled BI Analytics Admin with expertise in multiple technologies. This 12+ month contract opportunity offers long-term potential and is located in a hybrid work environment in Coppell, TX. Key responsibilities include administering and maintaining BI systems, ensuring data accuracy and integrity, and providing...
-
Desktop Support Engineer
1 month ago
Coppell, Texas, United States Lanvera Full timeJob DescriptionAt Lanvera, we are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems.Key Responsibilities:Provide on-site technical support for desktop computers,...
-
Mobile Device Repair Specialist
19 hours ago
Coppell, Texas, United States Device Giant Full timeAbout UsAt Device Giant, we are a leading electronics recycling company based in the United States. Our mission is to provide refurbished smartphones, tablets, and other electronics to customers at competitive prices, ensuring all devices are fully tested and ready for use.Job OverviewWe are seeking a skilled Mobile Device Repair Specialist to join our team....