Desktop Support Engineer

4 days ago

Coppell, Texas, United States Lanvera Full time
Job Description

At Lanvera, we are seeking a skilled Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will provide technical support and troubleshooting services to end-users, ensuring prompt and effective resolution of technical problems.

Key Responsibilities:

  • Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
  • Install, configure, and maintain operating systems, software applications, and hardware components
  • Troubleshoot and resolve hardware, software, and network issues in a timely manner
  • Assist with the setup and deployment of new equipment and technology
  • Perform regular maintenance and updates to ensure optimal performance of IT systems
  • Document and track all support requests and resolutions using a ticketing system
  • Collaborate with other IT team members to address complex technical issues
  • Provide training and guidance to end-users on best practices and IT policies
  • Ensure compliance with company IT policies and security protocols
  • Develop and leverage application-centric Key Performance Indicators (KPIs) to identify inefficiencies, streamline processes, and drive informed decisions

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)
  • Proven experience as a Desktop Support Engineer or similar role (3+ years)
  • Strong knowledge of Windows and macOS operating systems
  • Technical proficiency in Microsoft environment, including compute, peripherals, unified communications, identity and access, data protection, knowledge and collaboration management, productivity applications, and asset management
  • Familiarity with network troubleshooting and basic network configurations
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Self-motivated continuous learner
  • Must be able to provide exceptional customer service

Desired Skills:

  • Familiarity with PowerShell or similar scripting languages
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator)
  • Experience with project management

Physical Requirements:

  • Ability to lift and move equipment: Engineers often need to lift and move computer equipment, such as desktops, monitors, and printers, which can weigh up to 50 pounds.
  • Mobility: The role will require moving around the office

  • Desktop Support Specialist

    17 hours ago

    Coppell, Texas, United States Lead Allies Inc. Full time

    Desktop Support EngineerWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc.Key Responsibilities:Provide on-site technical support for desktop computers, laptops, printers, and other peripheralsInstall, configure, and maintain operating systems, software applications, and hardware...

  • Desktop Support Specialist

    6 days ago

    Coppell, Texas, United States Lead Allies Inc. Full time

    Desktop Support EngineerWe are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as...

  • Desktop Support Specialist

    5 days ago

    Coppell, Texas, United States Two Harbors Investment Corp Full time

    Job Title: Desktop Support EngineerAt Two Harbors Investment Corp, we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for delivering technical services and supporting the operational delivery of our systems.Key Responsibilities:Install, configure, and maintain PC systems,...

  • Desktop Support Specialist

    4 weeks ago

    Coppell, Texas, United States Two Harbors Investment Corp Full time

    Job Title: Desktop Support EngineerThe Desktop Support Engineer plays a critical role in the operational delivery of technical services within Information Technology. This position is responsible for the installation, configuration, monitoring, support, and management of RoundPoint systems. The ideal candidate will possess an enterprise view and...

  • Desktop Support Specialist

    1 week ago

    Coppell, Texas, United States Imprimis Group Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled and dedicated Desktop Support Specialist to join our client's Infrastructure and Security team. In this role, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues.Key Responsibilities:Provide on-site technical...

  • Desktop Support Specialist

    5 days ago

    Coppell, Texas, United States Imprimis Group Full time

    Imprimis Group, Inc. is seeking a skilled Desktop Support Specialist to join their Infrastructure and Security team.Key Responsibilities:Provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues.Install, configure, and maintain operating systems, software applications, and hardware...

  • Technical Support Specialist

    12 hours ago

    Coppell, Texas, United States Lead Allies Inc. Full time

    We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team at Lead Allies Inc. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire...

  • IT Support Specialist

    5 days ago

    Coppell, Texas, United States Cyxtera Full time

    About the PositionWe are seeking a skilled IT professional to provide exceptional support to our employees. As an End User Support Engineer, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProcure and configure laptops, keyboards, monitors, printers, and accessories for new hires and existing...

  • Technical Support Specialist

    2 months ago

    Coppell, Texas, United States Two Harbors Investment Corp Full time

    The role of the Desktop Support Engineer is crucial in ensuring the seamless operation of technical services within the Information Technology sector. This position is primarily focused on the effective delivery of services necessary for the installation, configuration, monitoring, support, and management of the systems at Two Harbors Investment Corp. The...

  • IT Support Technician

    5 days ago

    Coppell, Texas, United States Imprimis Full time

    Imprimis Group, Inc. Partnership OpportunityWe are excited to partner with a client in Coppell, TX, to fill a Desktop Support Specialist position. This 6-month contract offers a competitive hourly rate of $21-23 and a chance to work in a great company culture with a team-oriented environment and growth potential.Key Responsibilities:Provide technical support...

  • IT Support Specialist

    6 days ago

    Coppell, Texas, United States Cyxtera Full time

    About the PositionWe are seeking a skilled IT professional to provide employee onboarding and office support. As an End User Support Engineer, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProcure and manage IT assets, including laptops, keyboards, monitors, printers, and...

  • IT Support Specialist

    1 month ago

    Coppell, Texas, United States CentersquareDC Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at CentersquareDC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProcure and set up new laptops, keyboards, mice, monitors, printers, and accessories for new hires and existing...

  • IT Support Specialist

    5 days ago

    Coppell, Texas, United States CentersquareDC Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at CentersquareDC. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our computer systems, hardware, and software.Key Responsibilities:Procure and set up new laptops, keyboards, mice, monitors, printers, and accessories...

  • IT Support Specialist

    2 weeks ago

    Coppell, Texas, United States CentersquareDC Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at CentersquareDC. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProcure and manage IT hardware and...

  • IT Support Specialist

    1 month ago

    Coppell, Texas, United States CentersquareDC Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at CentersquareDC. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProcure and manage...

  • IT Support Specialist

    3 weeks ago

    Coppell, Texas, United States Cyxtera Full time

    About the PositionWe are seeking a skilled IT professional to provide employee onboarding and office support. As a key member of our team, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.ResponsibilitiesProcure and manage IT equipment, including laptops, keyboards, mice, monitors, printers, and accessories, to...

  • Lead Tools Support Engineer

    5 days ago

    Coppell, Texas, United States KLM Careers Full time

    Job Title: Lead Tools Support EngineerAt KLM Careers, we are seeking a highly skilled and experienced Lead Tools Support Engineer to join our team. As a key member of our engineering project team, you will play a crucial role in supporting the effective management of ALM (Application Lifecycle Management) tools.Key Responsibilities:Administer Micro Focus...

  • Information Technology Manager

    2 days ago

    Coppell, Texas, United States Brinks Full time

    Job DescriptionThe Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100...

  • Lead Tools Support Engineer

    3 days ago

    Coppell, Texas, United States MetaOption LLC Full time

    Job SummaryIn this role, you will be responsible for supporting engineering project teams on ALM tools related topics, including tool rollout, configuration, and training. You will also be the first point of contact for user management, troubleshooting, and coordination with IT on ALM tool related topics.Key ResponsibilitiesAdminister QC server...

  • Lead Tools Support Engineer

    2 weeks ago

    Coppell, Texas, United States KLM Careers Full time

    Job Title: Lead Tools Support EngineerCoppell, TX - Hybrid - 3 days a week onsiteJob Summary:We are seeking a highly skilled Lead Tools Support Engineer to join our team. As a Lead Tools Support Engineer, you will be responsible for providing technical support and guidance to engineering project teams on ALM tools related topics. You will also be the first...