Senior IT Resiliency Engineer

4 weeks ago


Coppell, Texas, United States Dtcc Full time
Job Description

Are you ready to make a meaningful impact at DTCC?

We are seeking a highly skilled and experienced IT Resiliency Engineer to join our Enterprise Production & Platform Engineering (EPPE) team. As a key member of our team, you will play a critical role in managing processes around IT resiliency and stability, ensuring the reliability and availability of our infrastructure and services.

Key Responsibilities:

  • Review and enhance IT third-party risk management assessments and implement recommendations.
  • Analyze and improve IT service failure mode runbooks, ensuring they are up-to-date and effective.
  • Collaborate with technology teams to identify gaps in IT service failure testing and implement corrective actions.
  • Work with IT service owners to solidify service risk contingency plans and ensure alignment with IT risk management policies and standards.
  • Assist the IT Lab team in technology evaluations, including design and vendor coordination.
  • Partner with application development and platform teams to enhance IT stability and performance.
  • Drive root cause analysis during incident/problem resolution, using problem-solving skills to identify and implement solutions.

Requirements:

  • Minimum of 8 years of related experience in IT service design, delivery, and/or support.
  • Experience working with diverse technologies, teams, and thorough understanding of hardware and software stacks.
  • Proficiency in mission-critical IT platform support.
  • Understanding of IT service risk assessment processes and IT service high availability/recovery design principles.
  • Bachelor's degree or equivalent experience.

Additional Qualifications:

  • Consistent track record of at least 8 years in IT with experience supporting platforms.
  • Working knowledge of 3-tier architecture and application security.
  • Hands-on experience and/or expertise in operating systems (Red Hat, Windows, z/OS), virtualization (VMware, OpenShift), networking (Cisco), storage (EMC, NetApp).
  • Technical understanding of middleware (Tomcat, WebSphere), messaging (MQ/Kafka), DB technologies (Oracle, DB2).
  • Knowledge of cloud service offerings (AWS, Azure).
  • Ability to work across teams to create partnerships that achieve organizational goals and build an innovative culture.
  • Ability to work in dynamic projects with ever-evolving requirements.
  • Highly motivated individual ready to learn and work beyond technology silos.

About DTCC:

DTCC is a leading provider of financial market infrastructure and technology solutions. We are committed to helping our employees grow and succeed, and we believe that you have the skills and drive to make a real impact.

What We Offer:

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits, based on location.
  • Pension/Retirement benefits.
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays, and a third day unique to each team or employee).

How to Apply:

Interested candidates should submit their resumes and cover letters to [insert contact information].



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