IT Systems Support Specialist

2 weeks ago


Boise, Idaho, United States Volt Full time
Position Overview:
This role is essential for providing comprehensive support for computer systems within a corporate environment. As a Systems Support Technician, you will be responsible for delivering remote assistance and troubleshooting over the phone for various computer-related issues.

Key Responsibilities:
  • Troubleshoot, repair, install, and upgrade desktop and laptop systems within the corporate LAN/WAN framework.
  • Provide round-the-clock on-call support in collaboration with other IT staff.
  • Set up and troubleshoot user accounts and software applications.
  • Configure and test network connectivity for both local and remote devices.
  • Manage hardware upgrades, including memory and component replacements.
  • Coordinate with vendors to maintain the Support Desk ticketing system and ensure compliance with Service Level Agreements.
  • Oversee LAN backups and monitor corporate anti-virus and anti-spam systems.
  • Develop and document procedures for hardware and software installation and troubleshooting.
  • Guide users in utilizing standard software tools effectively.
  • Support ancillary IT services such as projectors, video conferencing equipment, and printers.
  • Communicate technical issues with colleagues to facilitate research and implementation of solutions.
  • Prioritize tasks to address high-impact issues promptly.
  • Maintain accurate documentation of LAN/WAN configurations.
  • Foster strong relationships with network support personnel to understand the implications of network changes.
  • Continuously update skills in relevant technologies.

Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • A+ Certification and Microsoft Certification preferred.
  • 1-2 years of experience in a desktop support role, managing a minimum of 25 Windows systems.
  • Experience with Intel/AMD hardware installation and upgrades.
  • Strong troubleshooting skills, particularly with Intel/AMD systems.
  • Excellent customer service and communication skills.
  • Understanding of LAN/WAN/Internet environments, including TCP/IP.
  • Ability to create user guides and system documentation.
  • Proficiency in Microsoft Office and effective written and verbal communication.
  • Willingness to learn new technologies and work independently or in teams.

Compensation:
The pay rate for this position ranges from $25 to $28 per hour.

Benefits:
Volt offers a range of benefits, including health, dental, vision, life insurance, short-term disability, 401(k), sick leave, and other paid leave options, subject to eligibility. Volt is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

  • Boise, Idaho, United States Volt Full time

    Position Overview:This role is offered by Volt, a company dedicated to connecting talent with opportunity. We are currently seeking an Onsite Systems Support Specialist.Key Responsibilities:- Provide remote desktop assistance and troubleshoot technical issues via telephone.- Ensure all computers within the corporate network are secure and backed up.- Deploy...


  • Boise, Idaho, United States Ada County Full time

    Position OverviewThe Elections Technical Specialist plays a crucial role in providing technical assistance to ensure the effective functioning, upkeep, and integration of electoral programs and systems related to voting activities. This position collaborates closely with another Technical Specialist and the Technical Specialist Lead, serving as a key contact...


  • Boise, Idaho, United States Ada County Full time

    Position OverviewThe Elections Technical Specialist plays a crucial role in providing technical assistance to ensure the efficient operation, upkeep, and integration of election-related programs and systems. This position collaborates with other technical staff to serve as a primary contact for ballot design, the comprehensive street and address database,...


  • Boise, Idaho, United States Apex Systems Full time

    Customer Support Specialist - Join a dynamic team at Apex Systems! We are seeking individuals with experience in customer support and call center environments. This role offers a fantastic opportunity for career advancement within a reputable organization.Key Responsibilities: Engage with customers in a courteous and enthusiastic mannerHandle a significant...


  • Boise, Idaho, United States Ada County Full time

    Position OverviewThe Election Systems Support Specialist plays a crucial role in ensuring the effective functioning and integration of election-related programs and systems. This position collaborates closely with other technical personnel to provide essential support for ballot design, address databases, and election night processes.Key...


  • Boise, Idaho, United States Precision Pumping Systems Full time

    About Precision Pumping SystemsPrecision Pumping Systems is a well-established, family-owned manufacturing enterprise dedicated to delivering high-quality solutions since its inception. As we expand our operations, we are seeking skilled professionals to enhance our workforce and meet the growing demand for our innovative pump stations.Position Overview:The...


  • Boise, Idaho, United States Rinnai America Corporation Full time

    Fostering a Sustainable FutureRinnai America Corporation stands at the forefront of tankless water heating technology, a sector experiencing significant growth as both commercial and residential entities transition to efficient, limitless hot water solutions. Our dedication to our workforce and a robust, responsible culture is complemented by our commitment...

  • IT Support Specialist

    2 weeks ago


    Boise, Idaho, United States Idaho Probation and Pretrial Services Full time

    Position Overview: Information Technology SpecialistOrganization: Idaho Probation and Pretrial ServicesRole Summary: The Information Technology Specialist plays a crucial role in ensuring the smooth operation of technological systems within the organization. This position is responsible for the installation, maintenance, and troubleshooting of both hardware...


  • Boise, Idaho, United States Idaho Probation and Pretrial Services Full time

    Position OverviewOrganization: Idaho Probation and Pretrial ServicesRole Summary:The Idaho Probation and Pretrial Services is looking for a dedicated Information Technology Specialist. This role is essential in ensuring the smooth operation of our technological infrastructure.Key Responsibilities:1. Install and configure hardware and software systems.2....


  • Boise, Idaho, United States Andersen Construction Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Andersen Construction. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesTechnical Support: Provide Tier 2 IT support and utilize the...


  • Boise, Idaho, United States Rinnai America Corporation Full time

    Join Us in Promoting Sustainable LivingRinnai America Corporation stands at the forefront of tankless water heating technology, a rapidly expanding sector as both commercial and residential spaces transition to efficient, limitless hot water solutions. Our dedication to our workforce and a robust, responsible culture is complemented by our commitment to...

  • IT Support Specialist

    2 weeks ago


    Boise, Idaho, United States Idaho Probation and Pretrial Services Full time

    Position Overview:The Idaho Probation and Pretrial Services is seeking a qualified candidate for the role of Information Technology Specialist. This position plays a crucial role in ensuring the efficient operation of technology systems within the organization.Key Responsibilities:Install, configure, and maintain hardware and software systems.Provide...

  • Fire System Specialist

    23 hours ago


    Boise, Idaho, United States Johnson Controls International Full time

    Job SummaryWe are seeking a highly skilled Fire System Specialist to join our team at Johnson Controls International. As a Fire System Specialist, you will be responsible for installing, programming, troubleshooting, configuring, commissioning, and servicing Fire Alarm Systems, Access Control and CCTV Systems, as well as other related building system...


  • Boise, Idaho, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Technical Systems Specialist to join our team at Trinity Health. This role will be responsible for assisting in the planning, managing, coordinating, executing, and supporting the activities of the regional laboratory information system.Key ResponsibilitiesAssist in the planning, managing, and coordinating of...


  • Boise, Idaho, United States St. Luke's Health System Full time

    Job DescriptionSt. Luke's Health System is seeking a highly skilled and dedicated Registered Nurse (RN) to join our Clinical Support Unit (CSU) as a Float Clinical Support Specialist. This is a unique opportunity to work in a dynamic department that provides a high-quality float experience to various departments and patients.Key Responsibilities:Support...


  • Boise, Idaho, United States Clearwater Analytics Full time

    Job Summary:The IT Support Specialist plays a vital role in ensuring the smooth operation of Clearwater Analytics' technology infrastructure. As a key member of the Help Desk Team, this individual will provide first-tier technical support to employees, resolving simple problems and tickets in a timely and efficient manner.Key Responsibilities:Technical...

  • IT Support Specialist

    2 weeks ago


    Boise, Idaho, United States Briefly Full time

    Company OverviewBriefly operates as a premier support organization, expertly managing the back-office functions of a tech-driven, selective global law firm renowned for its commitment to excellence, innovation, and teamwork across its extensive network of offices worldwide. This forward-thinking business model has gained recognition as one of the most...

  • IT Specialist

    4 days ago


    Boise, Idaho, United States Army National Guard Full time

    About the JobWe are seeking a highly skilled IT Specialist to join our team at the Army National Guard. As an IT Specialist, you will be responsible for maintaining and troubleshooting complex computer systems, networks, and software.Key ResponsibilitiesMaintenance of computer systems, networks, and softwareProvide customer and network administration...


  • Boise, Idaho, United States BLM Wyoming State Office Oil & Gas Reservoir Management Group Full time

    Aviation Ground Support SpecialistDepartment of the InteriorOverviewThe Bureau of Land Management (BLM) is seeking temporary personnel to serve as an Aviation Ground Support Specialist. This role is crucial for operations at the National Interagency Fire Center (NIFC).Position SummaryAs an Aviation Ground Support Specialist, you will be responsible for...


  • Boise, Idaho, United States One Love Agency Full time

    About the RoleWe are seeking a compassionate and dedicated Certified Peer Support Specialist and/or Youth Support Specialist to join our team at One Love Agency in Idaho. In this role, you will provide invaluable support and mentorship to both adults and youth who may be experiencing mental health challenges, addiction recovery, and co-occurring...