Relationship Development Professional
3 days ago
Relationship Development Professional
About the Role:We foster meaningful business partnerships by delivering exceptional client service and support.
This role is ideal for a results-driven individual who excels in relationship building and customer advocacy.
Key Responsibilities:- Maintain open communication channels between clients, customers, and our Client Services Team.
- Establish and nurture long-lasting business relationships with clients.
- Accurately document client contact information and submit sales orders to Senior Client Services Representatives.
- Identify, troubleshoot, and resolve client issues and concerns in a timely manner.
- Utilize product knowledge to upsell products and services as needed, supporting the sales team in new client acquisitions.
- Deliver an individualized purchasing experience and exceptional customer service to clients.
- Collaborate with the sales team to ensure seamless order processing and installation scheduling.
- Work closely with fellow Client Services Representatives and other Customer Service and Sales team members to achieve sales targets.
- A high school diploma or equivalent certification is required.
- A bachelor's degree in Business Administration, Communications, Marketing, or a related field is preferred.
- 1-3 years of experience in Client Relations, Customer Service, Hospitality, Sales, or a related field is preferred.
- You must be people-oriented, passionate about building relationships, and possess a charismatic and personable demeanor.
- You should be results-driven, self-motivated, and practice active listening and empathy.
- You will take initiative in resolving unexpected challenges and providing solutions-oriented approaches.
$52,500 - $72,750 per year
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