Director of Childcare Support Services

7 days ago

San Francisco, California, United States Compass Sf Full time
About the Role

The Program Director will oversee all aspects of case management services, including supervision of staff, administrative and program design and implementation, data reporting, and providing direct support to clients.

Key Responsibilities
  • Provide direct supervision to program staff, including hiring, training, scheduling, evaluating, professional development, and ongoing oversight and support.
  • Design and implement program policies and procedures.
  • Collaborate with funders and service providers for policy and program changes.
  • Outreach and engage with childcare providers and community partners.
  • Be available for crisis intervention, case consultation and intervention with client situations.
  • Collaborate with the Finance Department to construct annual budgets and oversee the implementation of the budget.
  • Complete monthly, quarterly, and annual program reports.
  • Represent the agency to the community, outside agencies, service provider groups, committees and funders.
Requirements
  • Minimum 3 years relevant experience in childcare or a related field.
  • Previous supervisory experience managing a small team.
  • Demonstrated understanding of issues facing homeless and low-income families.
  • Understanding of trauma informed care and experience working with people in crisis.
  • Strong interpersonal, listening and communication skills.
  • Ability to work independently as well as to inspire and lead a committed team.
  • Strong computer skills with proficiency in Microsoft Programs (Outlook, Word, Excel, Power Point, etc.) and Zoom. Salesforce and Asana experience is a plus.
  • Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization.
  • Bilingual in Spanish is highly desirable.
Benefits
  • Salary range: $78,000 - $84,000 depending on experience.
  • Paid time off: 4 weeks of vacation your first year, increasing to 5 in your second. Also paid holidays, sick time, family leave.
  • Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
  • Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-5.
Work Environment
  • Work location: Compass Family Services office. Fully on-site for the first three months, then option to work remotely one day per week afterwards.
  • Covid vaccination required for all staff.

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