Inbound Customer Support Specialist

1 week ago


Orlando, Florida, United States AllianceOne Incorporated Full time
About the Role

In this dynamic and fast-paced environment, you will have the chance to develop your skills, work with a talented team, and make a real impact on customer satisfaction. As a Customer Service Expert, your primary responsibility will be to provide top-notch support to customers via phone, email, or chat, addressing their concerns, and ensuring their needs are met efficiently and effectively.

To succeed in this role, you should possess excellent verbal and written communication skills, be able to multitask, and maintain a positive attitude in a high-volume call center environment. If you are a self-motivated individual with a passion for delivering exceptional customer experiences, we look forward to hearing from you.

The estimated salary for this position is $36,000-$45,000 per year, depending on experience and performance. The location of this job is Orlando, FL 32807. The working hours are Monday- Friday 10:45 AM- 7:15 PM + Saturday 8:00 AM- 4:30 PM. One of the weekdays (Tuesday, Wednesday, Thursday) will be assigned off based on staffing needs. Mandatory training hours are Monday-Friday 10:45 AM- 7:15 PM for the first two weeks.



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