CrossLink Professional Tax Solutions Support Expert

3 weeks ago


Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

Join our team at CrossLink Professional Tax Solutions as a Technical Support Specialist II and take advantage of this exciting opportunity to grow your career in technical support. In this role, you will be responsible for providing technical assistance to our clients via inbound telephone calls, chat messages, and emails.

Key Responsibilities:

  • Provide technical support for CrossLink products.
  • Create Jira Issues and document them to allow for seamless escalation to other personnel.
  • Monitor Jira Issues and escalate to ensure problems are handled quickly.
  • Analyze customer cases to identify trends and areas for improvement.
  • User professional judgement to resolve problems.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • Benefits including health insurance, retirement plan, and paid time off.
  • A dynamic and supportive work environment.

If you are a results-driven and customer-focused individual with excellent communication skills, please submit your application today



  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Role SummaryThis Senior Technical Assistance Professional will play a vital role in ensuring seamless customer experiences with our products. Key responsibilities include receiving and resolving customer inquiries, creating Jira issues, and escalating problems as needed.We are looking for an experienced professional who can work effectively solo or in a team...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Job OverviewCrossLink Professional Tax Solutions is seeking a skilled Technical Support Specialist II to join our team. This role offers a competitive salary of $60,000 - $80,000 per annum.The primary responsibility of this position is to provide exceptional technical support and service for CrossLink products. As the main contact for customers, you will...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    OverviewCROSSLINK Professional Tax Solutions is a dynamic organization dedicated to delivering exceptional tax solutions. As a Customer Support Operations Manager, you will play a pivotal role in ensuring seamless customer interactions and driving business growth.


  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    At CrossLink Professional Tax Solutions, we are seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our technical support department, you will provide exceptional technical support and service for our products.About the Role:This is an exciting opportunity to join our team and contribute to our mission of delivering...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Are you a technical expert looking for a challenging role that combines technical skills with strong customer service skills? Do you have a passion for delivering exceptional support to our clients? If so, we encourage you to apply for the Technical Support Specialist II position at CrossLink Professional Tax Solutions.In this role, you will be responsible...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Job Description:CROSSLINK Professional Tax Solutions is seeking a highly skilled Business Development Professional to join our team. In this role, you will work closely with the Account Executive team to support the growth of our direct customer base.The ideal candidate will have excellent problem-solving skills and be able to thrive in a fast-paced...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Job Overview:CROSSLINK Professional Tax Solutions is a leading provider of tax solutions, and we are seeking a Senior Client Relationship Manager to join our team. In this role, you will work closely with our Account Executive team to develop and maintain strong relationships with our clients.The ideal candidate will have excellent communication and...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    Key ResponsibilitiesProvide top-notch technical support and service for CrossLink productsManage inbound customer inquiries via phone, chat, and emailCreate and track Jira issues to ensure seamless escalation and resolutionAnalyze customer cases to identify trends and pain points, driving improvement in service quality and effectivenessThis role comes with a...


  • Orlando, Florida, United States CROSSLINK Professional Tax Solutions Full time

    About the Role:CROSSLINK Professional Tax Solutions is seeking a Strategic Growth Coordinator to join our team. In this role, you will work closely with our Account Executive team to identify opportunities for business growth and develop strategies to capitalize on these opportunities.The ideal candidate will have excellent analytical and problem-solving...

  • Tax Planning Expert

    3 weeks ago


    Orlando, Florida, United States First Class tax Relief Full time

    Join Our Team:At First Class Tax Relief, we value innovation, teamwork, and expertise. As a Tax Planning Expert, you will play a vital role in shaping our company's vision and delivering exceptional results for our clients. We offer a competitive compensation package, including a base salary of $50,000.00, paid annual leave, flexible working hours, and...


  • Orlando, Florida, United States Family Choice Tax Service LLC Full time

    About Our CompanyFamily Choice Tax Service LLC is a reputable tax preparation service dedicated to providing exceptional customer service and expertise in tax preparation and planning.We are committed to creating a supportive and dynamic work environment that fosters growth and development for our employees.Our Mission:To deliver unparalleled tax preparation...


  • Orlando, Florida, United States Moisand Fitzgerald Tamayo, LLC Full time

    Role SummaryThis role involves providing expert tax services to our wealth management clients. As a Tax Associate, you will be responsible for preparing income tax filings, providing tax planning analysis, and resolving tax-related issues with the IRS and state tax authorities.About Our FirmWe are a fee-only financial planning and investment advisory firm...


  • Orlando, Florida, United States H&R Block Full time

    H&R Block's purpose is to empower individuals and families by providing expert guidance and support throughout life's financial journey.We're curious, creative, and always on the move, seeking talented individuals who share our passion for making a meaningful difference. As a Client Service Ambassador/Receptionist, you will play a critical role in delivering...

  • Tax Professional

    3 weeks ago


    Orlando, Florida, United States First Class tax Relief Full time

    Job Title: Tax ProfessionalAre you a detail-oriented individual with a passion for finance? Do you have excellent communication skills and the ability to stay up-to-date on tax laws and regulations? We are seeking a skilled Tax Professional to join our team at First Class Tax Relief.Responsibilities:Prepare and file tax returns for individuals and...


  • Orlando, Florida, United States Family Choice Tax Service LLC Full time

    Job DescriptionWe are seeking a detail-oriented and organized Administrative Tax Professional to join our team. As an Administrative Tax Professional, you will be responsible for assisting office managers and clients with signing and filing tax returns, providing general office and clerical support, and performing basic bookkeeping tasks.Assist office...


  • Orlando, Florida, United States Family Choice Tax Service LLC Full time

    **About the Role**We are seeking a highly skilled Administrative Tax Professional to join our team at Family Choice Tax Service LLC. The ideal candidate will have experience in tax preparation and possess excellent organizational skills.The successful candidate will be responsible for assisting with tax return preparation, general office support, and basic...

  • Financial Advisor

    3 weeks ago


    Orlando, Florida, United States First Class tax Relief Full time

    About Us:First Class Tax Relief is a leading provider of tax relief services, dedicated to helping individuals and businesses navigate the complex world of taxes. Our team of experienced professionals is passionate about delivering exceptional results and building long-lasting relationships with our clients.Job Summary:We are seeking a highly skilled...


  • Orlando, Florida, United States INSPYR Solutions Full time

    About Inspyr SolutionsWe are a national expert in delivering flexible technology and talent solutions. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. We strive for excellence and focus on the human aspect of our business, working seamlessly with our talent and clients to match the...

  • Senior Tax Expert

    3 weeks ago


    Orlando, Florida, United States accesso Full time

    Job Overviewaccesso is a technology-driven company that aims to improve the guest experience at top attractions and leisure venues worldwide. We are currently looking for a skilled Senior Tax Expert to join our team.The ideal candidate will have extensive experience in tax compliance, accounting principles, and financial regulations. They will be responsible...


  • Orlando, Florida, United States Serenity Healthcare Full time

    Join our team of dedicated professionals at Serenity Healthcare, where we are revolutionizing the field of healthcare through innovative approaches and patient-centered care. As a Patient Experience Specialist, you will play a critical role in helping patients understand the benefits of TMS and Ketamine, while providing expert support and guidance throughout...