Retail Sales Representative

6 days ago


Albany, New York, United States Lids Full time
About Our Company

Lids is a leading retailer of sports apparel and headwear.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a professional appearance consistent with our company's visual guidelines.

Key Responsibilities
  • Customer Service: Provide excellent customer service by responding to customer inquiries, resolving issues, and making recommendations to drive sales.
  • Sales Generation: Meet or exceed sales targets by promoting products, handling customer transactions, and maintaining a thorough knowledge of our products and services.
  • Store Maintenance: Participate in maintaining a clean and organized store environment, including merchandising, signage, and visual displays.
  • Professional Appearance: Maintain a professional appearance consistent with our company's dress code policy.
Additional Responsibilities
  • Expense Control: Protect company assets by adhering to our retail policies and procedures.
  • Inventory Management: Participate in managing store inventory, including processing shipments and resetting merchandise.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products and services to effectively communicate with customers.
  • Teamwork: Collaborate with colleagues to achieve sales goals and maintain a positive work environment.
Requirements
  • Education: High school graduate or equivalent.
  • Skills: Strong interpersonal skills, ability to communicate verbally in a clear and professional manner, ability to read and operate a computer, ability to lift up to 50 pounds, and ability to climb a ladder and work with hands overhead.


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