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Retail Sales Representative

2 months ago

Albany, New York, United States Chico's Full time

Become a vital part of a vibrant team focused on enhancing the shopping experience and empowering individuals to express their personal style.

ROLE OVERVIEW:

As a Sales Associate, your primary responsibility is to assist Management in fostering a customer-centric sales environment. Our foundational values guide all store activities, ensuring top-notch customer service while optimizing profitability.

We are passionate about our work and believe that our teams create an exceptional atmosphere for learning, development, and career advancement.

KEY RESPONSIBILITIES:
Performance and Results
  • Meet and exceed company sales objectives by implementing effective sales techniques and offering insightful product recommendations based on customer preferences.
  • Stay updated on current promotions and sales; maintain pricing and display standards.
  • Follow protocols for merchandise handling, presentation, loss prevention, and other directives from Management.
  • Contribute to visual merchandising efforts by assisting with store setups and upkeep.
Customer Interaction
  • Champion and exemplify outstanding Personalized Service principles, ensuring a cohesive omnichannel experience.
  • Address customer inquiries and resolve issues promptly.
  • Facilitate smooth and efficient transactions, remaining knowledgeable about payment processes, returns, security protocols, and other operational guidelines.
  • Promote additional purchases at checkout, including gift card options.
  • Enroll customers in loyalty initiatives.
  • Build lasting customer relationships through tailored services and styling advice.
  • Stay informed about current product offerings both in-store and online.
  • Maintain regular communication with clients through customer management systems.
Operational Support
  • Assist in restocking efforts to ensure the store remains well-supplied.
  • Support order fulfillment processes.
  • Help with visual merchandising tasks as directed, including floor layouts, window displays, and signage.
  • Contribute to maintaining store cleanliness and organization.
Collaboration and Development
  • Foster a collaborative approach to problem-solving.
  • Seek opportunities for personal growth and welcome constructive feedback.
Additional responsibilities may apply.

The compensation range for this position is $15.50 to $19.50, depending on individual qualifications.

This role may exist across various brands, with responsibilities potentially varying.

QUALIFICATIONS:
  • High School diploma or equivalent.
  • Previous retail or sales experience is preferred.
  • Minimum age requirement of 18.
  • Excellent communication and customer service skills.
  • Willingness to learn and adapt to company technologies.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Ability to communicate effectively with customers, colleagues, and Management.
  • Punctuality is essential; flexibility in work hours, including evenings, weekends, and holidays, is required.
PHYSICAL REQUIREMENTS:
  • Prolonged walking/standing during an 8-hour shift.
  • Occasional lifting of up to 50 lbs., accounting for 1-33% of an 8-hour shift.
  • Frequent climbing, occurring 34%-66% of an 8-hour shift.
We continuously welcome applications from talented individuals to join our store teams.

As positions become available, we will evaluate your application against our requirements.

While you may apply to any location or position at any time, the role you are interested in might not be vacant currently.

Accommodations are provided for applicants with disabilities. Please reach out for assistance during the application process.

Chico's FAS, Inc. is an equal opportunity employer.

We uphold a non-discriminatory policy concerning race, color, religion, age, national origin, disability, medical conditions, pregnancy, genetic information, gender, sexual orientation, identity, military service, veteran status, or other legally protected categories.