Head of Collision Operations
2 weeks ago
Service Center Overview
Company: Caliber Collision
POSITION SUMMARY
We are seeking a dedicated Collision General Manager to oversee the comprehensive operations of our service center. This role encompasses various responsibilities, including risk management, team development, client satisfaction metrics, production oversight, and administrative duties. The ideal candidate will be instrumental in recruiting, recognizing, and retaining skilled team members, while also monitoring financial performance indicators and analyzing previous financial data to uncover trends and opportunities for improvement.
KEY BENEFITS OF JOINING OUR TEAM
- Immediate Benefits – Eligible for medical, dental, and vision coverage from day one
- Competitive Compensation – Paid on a weekly basis
- Paid Time Off – Accrue vacation and holiday time starting on your first day
- Opportunities for Advancement – We prioritize internal promotions
- Sponsored Training and Certifications – Including I-CAR and ASE
POSITION REQUIREMENTS
- Minimum of 3 years of experience in Collision Management
- Valid driver's license and eligibility for company insurance coverage
- Ability to successfully complete all pre-employment screenings, including background and motor vehicle record checks
SKILLS AND KNOWLEDGE REQUIRED
- In-depth knowledge of Collision Estimatics
- Experience with CCC1 software is essential
- Comprehensive understanding of repair processes and procedures
- Ability to comprehend both written and verbal instructions
- Strong prioritization skills and adaptability in a fast-paced environment
- Excellent customer service skills for both internal and external clients
- Capability to perform physical tasks, including lifting over 50 lbs., kneeling, bending, and reaching
At Caliber Collision, we have expanded to over 1,600 centers nationwide, providing a full spectrum of automotive services. We are recognized as one of the largest auto collision repair providers across 41 states, offering mechanical repairs, quick oil changes, glass repair and replacement, mobile diagnostic scanning and calibration through Protech Automotive Services, and comprehensive fleet services through Caliber Fleet Services. Our mission is to restore the rhythm of our customers' lives, and our dedicated team of over 26,000 professionals is committed to ensuring that customers return to the road safely and efficiently.
By becoming a part of Caliber, you will play a crucial role in helping us achieve our mission. We value the potential of every team member and strive to provide opportunities for career advancement through consistent training in leadership and emerging technologies.
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