Service Operations Coordinator

5 days ago


Bozeman, Montana, United States BISHS RV INC Full time
Job Summary

Bish's RV INC is seeking a highly organized and detail-oriented Service Operations Coordinator to join our team. As a Service Operations Coordinator, you will play a critical role in ensuring the smooth operation of our service department.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Data Entry: Accurately and efficiently enter data into our Service database, including technician notes and customer information.
  • File and Photo Organization: Maintain a clean and organized filing system, both physically and digitally, to ensure easy access to important documents and photos.
  • Calculations and Reporting: Assist with calculations of technician work time and prepare reports as needed to support the service department.
  • Team Collaboration: Work effectively with the Service, Parts, Sales, and store leadership teams to ensure seamless communication and coordination.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Technical Skills: Proficient in Microsoft Word and Excel, with the ability to learn and adapt to new software and systems.
  • Organizational Skills: Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Team Player: A team player with a positive attitude, able to work effectively in a fast-paced environment.
  • Education and Certifications: High School Diploma or GED, with a valid driver's license and an acceptable driving record.
  • Background Check and Drug Test: Ability to pass a background check and drug test.
About Us

Bish's RV INC is one of the largest family-owned RV dealers in the country, dedicated to providing quality products and services that exceed customer expectations. We are a goal-driven company with a high-performance culture, built upon the foundation of three core values: Being Genuine, Having Fun, and Driven by Results.

Perks
  • Comprehensive Benefits Package: Medical, vision, dental, and other supplemental coverages.
  • 401K with 5% Match: Company-matched 401K plan.
  • Employee Discounts: Discounts on RVs and other products.
  • Company-Paid Life Insurance: Life insurance coverage for employees.
  • Gym Membership Reimbursement: Reimbursement for gym membership fees.
  • Opportunities for Advancement: Opportunities for career growth and advancement.
  • Annual Incentive Trip: Annual trip for top performers.
  • RV Borrowing Program: Ability to borrow RVs for personal use.
  • Incredible Team Culture: Collaborative and supportive work environment.


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