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Retail Operations Coordinator
2 months ago
Join Our Team as a Retail Operations Coordinator
At TJ Maxx, we pride ourselves on our unique style and commitment to delivering an exceptional shopping experience. Our stores are filled with a diverse range of products, each contributing to the excitement of discovery.
Key Responsibilities:
- Oversee the receiving and merchandising processes, ensuring that all team members are working efficiently and collaboratively.
- Deliver outstanding customer service by engaging with shoppers and maintaining a tidy and organized store environment.
- Foster a culture of integrity and confidentiality among team members.
- Manage the logistics of merchandise delivery, prioritizing the placement of new items on the sales floor.
- Provide training and mentorship to team members on established merchandising and processing standards.
- Ensure that all merchandise is properly tagged, displayed, and secured.
- Coordinate with the Coordinator on Duty to facilitate the smooth flow of goods to the sales area.
- Monitor team productivity and provide coaching as needed to enhance performance.
- Organize back stock for efficient replenishment and maintain cleanliness in the backroom.
- Ensure compliance with recycling and waste management protocols.
- Communicate effectively with management and team members regarding priorities and progress updates.
- Encourage a culture of recognition and constructive feedback.
- Collaborate with management to identify training needs for team members.
- Adhere to all labor laws, policies, and procedures.
- Promote credit and loyalty initiatives to enhance customer engagement.
- Support efforts to minimize shrinkage and maintain a safe shopping environment.
- Perform additional duties as assigned.
Qualifications:
- Flexibility to work varied shifts, including evenings and weekends.
- Strong communication and organizational skills with a keen attention to detail.
- Able to manage multiple tasks effectively.
- Adaptable to changes in direction and unexpected challenges.
- Team-oriented with the ability to collaborate effectively with peers and supervisors.
- Physical capability to lift heavy items with or without reasonable accommodation.
- Experience in training others is preferred.
- Minimum of 1 year in retail and 6 months in a leadership role.
Benefits:
We offer a comprehensive benefits package that includes:
- Employee discounts
- 401(k) plan with company contributions
- Health, dental, and vision insurance
- Paid time off for holidays, vacation, and sick leave
- Life insurance and disability coverage
- Additional perks such as childcare discounts and referral bonuses.
At TJ Maxx, we celebrate diversity and strive to create an inclusive environment for all employees. We welcome applicants from all backgrounds and are committed to providing reasonable accommodations for individuals with disabilities.