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Patient Services Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at SCL Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Front Desk Operations: Greet patients, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
- Scheduling and Registration: Schedule patient appointments, register patients, and update demographic information in our electronic medical record system.
- Insurance and Billing: Verify patient insurance information, obtain authorizations, and process patient payments.
- Medical Records: Prepare medical records for patient appointments, scan documents, and maintain accurate and up-to-date records.
- Customer Service: Provide exceptional customer service to patients, families, and staff, responding to their needs and concerns in a timely and professional manner.
- Education: High school diploma or equivalent required.
- Experience: One year of customer service experience in a healthcare setting preferred.
- Skills: Strong communication and interpersonal skills, ability to multitask, and proficiency in electronic medical record systems.
We are committed to providing a work environment that is supportive of our caregivers and patients. As a member of our team, you will have access to a comprehensive benefits package, opportunities for professional growth and development, and a collaborative work environment.
