Customer Support Specialist
6 days ago
We are a forward-thinking company that combines innovative technology with a passion for customer satisfaction. Our mission is to provide exceptional support to our clients, empowering them to achieve their goals.
What We Offer- A dynamic and supportive work environment that fosters growth and development
- A comprehensive benefits package, including flexible work arrangements and opportunities for professional advancement
- A team-oriented culture that values collaboration and open communication
- A commitment to ongoing training and education to ensure our team members stay up-to-date with the latest industry trends and technologies
- A fun and inclusive office environment that promotes work-life balance and employee well-being
- Respond to customer inquiries via phone, email, and live chat, providing timely and professional solutions
- Troubleshoot and resolve customer issues and complaints, utilizing the ticketing system for efficient tracking and follow-up
- Provide detailed guidance to customers, particularly to improve their self-sufficiency in using our customer portal
- Conduct thorough follow-ups with customers to ensure satisfaction and resolve any outstanding issues
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and technical skills, with a willingness to learn and adapt to new technologies
- Excellent customer service skills, with a focus on empathy and understanding
- Ability to work independently and as part of a team
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Logistics Customer Support Specialist
3 weeks ago
Athens, Georgia, United States Tribles Inc Full timeLogistics Customer Support SpecialistTribles Inc. boasts a long-standing legacy in the major appliances sector, with roots tracing back to the late 1800s. We are currently looking for a Logistics Customer Support Specialist to enhance our team, offering comprehensive training for the right individual.Key Responsibilities:Provide assistance to customers via...
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Technical Support Specialist
1 day ago
Athens, Georgia, United States Point Broadband Full timeTechnical Support SpecialistPoint Broadband is seeking a highly skilled Technical Support Specialist to join our Network Support team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and...
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Technical Support Specialist
4 days ago
Athens, Georgia, United States Point Broadband Full timeTechnical Support SpecialistPoint Broadband is seeking a highly motivated and customer-focused Technical Support Specialist to join our Network Support team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers...
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Network Support Specialist
5 days ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support Specialist Job DescriptionPoint Broadband is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and...
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Network Support Specialist
1 day ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support SpecialistPoint Broadband is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer requests via telephone, email, and chat communication...
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Network Support Specialist
1 week ago
Athens, Georgia, United States Point Broadband Full time{"**Job Title:** Network Support Specialist**Job Summary:**Point Broadband is seeking a skilled Network Support Specialist to join our team in Athens, OH. As a key member of our operations department, you will be responsible for providing exceptional customer service and technical support to our customers.**Key Responsibilities:*** Respond to customer...
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Athens, Georgia, United States SmartRecruitments Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at SmartRecruitments. As a key member of our support team, you will play a crucial role in ensuring the success of our customers by providing top-notch support and assistance.Key ResponsibilitiesAudio Analysis and Optimization: You will be responsible for analyzing...
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Network Support Specialist
1 week ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support SpecialistPoint Broadband is seeking a highly motivated and customer-focused Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone,...
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Technical Support Specialist
1 week ago
Athens, Georgia, United States Point Broadband Full timeTechnical Support SpecialistPoint Broadband Fiber Holding, LLC is seeking a skilled Technical Support Specialist to join their team in Athens, OH. This role involves providing exceptional customer service and technical support to customers via phone, email, and chat.Key Responsibilities:Respond to customer requests and resolve technical issues in a timely...
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IT Support Specialist
1 week ago
Athens, Georgia, United States University of Georgia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused IT Support Specialist to join our EITS Help Desk team at the University of Georgia. As a key member of our team, you will provide first-tier technical support to faculty, staff, and students for enterprise-wide systems, including MyID, UGAMail, and eLC.Key ResponsibilitiesProvide 1st-tier...
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Technical Support Specialist
1 day ago
Athens, Georgia, United States Point Broadband Full timeTechnical Support SpecialistAthens, OHPoint Broadband Fiber Holding, LLC is seeking a Technical Support Specialist to join their team in Athens, OH. This role involves providing exceptional customer service and technical support to customers via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely...
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Network Support Specialist
5 days ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support Specialist OpportunityAt Point Broadband, we're committed to delivering superior fiber-based broadband solutions to small town USA and rural America. We're seeking a skilled Network Support Specialist to join our team and help us achieve our mission.Key Responsibilities:Provide exceptional customer service via phone, email, and chat...
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Network Support Specialist
14 hours ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support SpecialistPoint Broadband is seeking a skilled Network Support Specialist to join their team in Athens, OH. As a key member of the operations department, this individual will be responsible for providing exceptional customer service, troubleshooting and resolving technical issues, and promoting Point Broadband products and services.Key...
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IT Support Specialist
4 weeks ago
Athens, Georgia, United States Axiom Technologies Full timePosition OverviewAxiom Technologies is a leading provider of IT services, catering to medium and large enterprises. Our commitment to excellence drives us to deliver top-notch support to our clients.Role ResponsibilitiesThe IT Support Specialist will be responsible for:Providing on-site and on-call support to end-users within the organization's desktop...
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Sales and Customer Support Specialist
4 weeks ago
Athens, Georgia, United States Jimmy Britt Chevrolet Full timeJoin Our Dynamic Team!At Jimmy Britt Chevrolet, our sales and customer support professionals are essential to our success. We take pride in being recognized as a top Chevrolet dealer, thanks to our commitment to exceptional service and customer satisfaction. Our focus is on creating a positive work environment where employees can thrive and develop their...
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Customer Service Specialist
4 weeks ago
Athens, Georgia, United States Imaging Healthcare Full timeAre you interested in a rewarding career in the healthcare sector?Your contributions can positively impact the lives of others.Become part of a dedicated team committed to enhancing the health and wellness of individuals. With over three decades of expertise in imaging services, Imaging Healthcare Specialists has built a stellar reputation for delivering...
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Peer Support Specialist
2 weeks ago
Athens, Georgia, United States Advantage Behavioral Health Systems Full timeJob SummaryAdvantage Behavioral Health Systems is seeking a dedicated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in providing support and guidance to individuals struggling with mental health issues.Key ResponsibilitiesProvide Individualized Support: Offer one-on-one recovery coaching...
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Customer Engagement Specialist
4 weeks ago
Athens, Georgia, United States Imaging Healthcare Full timeAre you considering a career in the healthcare sector?Your contribution can truly impact lives.Become part of a dedicated team focused on enhancing the health and wellness of individuals.With over three decades of expertise in imaging services, Imaging Healthcare Specialists has built a stellar reputation for delivering top-notch medical imaging technology,...
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IT Support Specialist
6 days ago
Athens, Georgia, United States University of Georgia Full timeAbout the RoleThe University of Georgia is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide first-tier technical support to faculty, staff, and students for enterprise-wide systems.Key ResponsibilitiesProvide technical support for UGA faculty, staff, and students for enterprise-wide...
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Academic Support Specialist
2 weeks ago
Athens, Georgia, United States University of Georgia Full timeAbout the RoleWe are seeking a highly motivated and experienced Academic Support Specialist to join our team at the University of Georgia. As an Academic Support Specialist, you will play a critical role in supporting student-athletes in achieving their academic objectives.Key ResponsibilitiesProvide individualized support to student-athletes in areas such...