Current jobs related to Technical Support Specialist - Athens, Georgia - Point Broadband

  • Technical Content Specialist

    4 weeks ago

    Athens, Georgia, United States Source One Technical Solutions Full time

    Job Title: Technical WriterSource One Technical Solutions is seeking a skilled Technical Writer to join our team as a consultant for a global pharmaceutical manufacturer in Athens, GA.Job Summary:We are looking for a highly experienced Technical Writer to produce complex technical written communications used for projects assigned to the department. The ideal...

  • IT Support Specialist

    3 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    About the RoleThis is an exciting opportunity to join the University of Georgia as an IT Support Specialist. As a key member of our Enterprise Information Technology Services (EITS) team, you will provide technical assistance to faculty, staff, students, and external stakeholders on centrally supported services.Responsibilities include troubleshooting...

  • Manufacturing Process Specialist

    3 weeks ago

    Athens, Georgia, United States Source One Technical Solutions Full time

    Job Title: Technical Operations Process SpecialistSource One Technical Solutions is seeking a highly skilled Technical Operations Process Specialist to join our team. As a key member of our operations team, you will be responsible for providing technical support for the Active Pharmaceutical Ingredient (API) manufacturing processes.Key...

  • IT Support Specialist

    3 weeks ago

    Athens, Georgia, United States Georgia Department of Public Health Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at the Georgia Department of Public Health. As a key member of our IT team, you will provide exceptional technical assistance and support to our staff, ensuring smooth operations across our organization.Job Responsibilities:Troubleshoot and resolve hardware...

  • IT Support Specialist

    4 weeks ago

    Athens, Georgia, United States Georgia Department of Public Health Full time

    Job Title: IT Support SpecialistJoin the Georgia Department of Public Health team as an IT Support Specialist and play a vital role in protecting the lives of Georgians. As a key member of our IT team, you will provide exceptional technical assistance and support to our staff, ensuring smooth operations across our organization.Job...

  • IT Support Specialist

    2 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at the University of Georgia. As a key member of our Enterprise IT Support team, you will be responsible for providing top-notch technical support to our faculty, staff, and students.Key ResponsibilitiesProvide Tier 1 technical support for centrally supported...

  • Agricultural Technical Specialist

    4 weeks ago

    Athens, Georgia, United States InsideHigherEd Full time

    Job Title:Agricultural Technical SpecialistJob Summary:This role will be responsible for the operational management of field production of ornamental nursery crops, as well as supporting greenhouse operations. The position will work to support an ornamental plant breeding program located at the Durham Horticulture Farm in Watkinsville, GA.Key...

  • IT Support Specialist

    4 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at the University of Georgia. As a key member of our Enterprise Information Technology Services (EITS) team, you will provide technical support to faculty, staff, students, and external stakeholders on centrally supported services.Key...

  • Federal Work Study IT Specialist

    4 weeks ago

    Athens, Georgia, United States Athens Technical College Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Federal Work Study IT Specialist. As a key member of our Library Services team, you will provide technical support and assistance to students, faculty, and staff.Key ResponsibilitiesProvide technical support and troubleshooting for computer hardware and software...

  • Desktop Support Specialist

    3 weeks ago

    Athens, Georgia, United States Trinity Health Full time

    As a Desktop Support Specialist at Trinity Health, you will play a critical role in ensuring the smooth operation of our desktop systems. Your primary responsibility will be to provide Tier 2 support to our users, troubleshooting and resolving issues related to hardware and software.Key responsibilities include:Configuring and installing software for users'...

  • Desktop Support Specialist

    3 weeks ago

    Athens, Georgia, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Trinity Health. The successful candidate will be responsible for configuring and installing desktops and laptops for TIS users, as well as participating in the installation and roll-out of new software packages and hardware upgrades.Key ResponsibilitiesConfigure and install...

  • Federal Work Study Student Support Center Tutor

    3 weeks ago

    Athens, Georgia, United States Athens Technical College Full time

    Job Summary:We are seeking a motivated and detail-oriented individual to join our team as a Federal Work Study Student Support Center Tutor. As a tutor, you will provide academic support to students in various subjects, assist with administrative tasks, and develop strong communication skills.Responsibilities:Provide tutoring services to students in various...

  • Desktop Support Specialist

    3 weeks ago

    Athens, Georgia, United States Trinity Health Full time

    Job SummaryAs a Desktop Support Specialist at Trinity Health, you will play a critical role in ensuring the smooth operation of our desktop systems. Your primary responsibility will be to configure and install software for TIS users' desktop and laptop computers. You will also be responsible for installing new computer hardware at users' locations and...

  • Housing Support Specialist

    4 weeks ago

    Athens, Georgia, United States Advantage Behavioral Health Systems Full time

    Job Title: Housing Support SpecialistJoin Advantage Behavioral Health Systems as a Housing Support Specialist and make a meaningful difference in the lives of individuals in need.About the Role:This is an exciting opportunity to work with a dynamic team and contribute to the success of our Residential Forensic Program. As a Housing Support Specialist, you...

  • IT Support Specialist

    4 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    As a key member of the University of Georgia's Enterprise Information Technology Services team, this role provides critical technical support to faculty, staff, students, and external stakeholders. The successful candidate will be responsible for delivering high-quality support for centrally supported services, including UGA Mail, MyID, eLC, and Archpass...

  • Senior Manufacturing Support Specialist

    3 weeks ago

    Athens, Georgia, United States Caterpillar Full time

    Senior Manufacturing Support SpecialistCareer Area: OperationsJob Description:Your Work Shapes the World at Caterpillar Inc.As a Senior Manufacturing Support Specialist at Caterpillar Inc., you will directly support Manufacturing Engineers and Assembly Leaders on the plant floor in efforts of continuous improvement through design and documentation layout,...

  • Academic Support Specialist

    3 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    Job DetailsJob Title: Academic Support SpecialistJob Summary: The University of Georgia is seeking a highly motivated and experienced Academic Support Specialist to provide individual and small group tutoring to student-athletes in assigned subjects. The ideal candidate will have a strong understanding of UGA, SEC, and NCAA rules and regulations, as well as...

  • IT Support Specialist

    2 weeks ago

    Athens, Georgia, United States University of Georgia Full time

    About the Role:The University of Georgia is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a key member of our Office of Global Engagement, you will provide exceptional help desk support to our faculty, staff, and students.Key Responsibilities:Provide timely and effective help desk support to our users.Assist with...

  • Medical Support Specialist

    3 weeks ago

    Athens, Georgia, United States Trinity Health Full time

    **Job Summary:**We are seeking a skilled Medical Support Specialist to join our team at Trinity Health. As a Medical Support Specialist, you will play a vital role in ensuring the smooth operation of our nursing units.**Key Responsibilities:**Facilitate communication between patients, staff, physicians, and ancillary departmentsDirect incoming calls and...

  • IT Support Specialist

    3 weeks ago

    Athens, Georgia, United States The Raymond Corporation Full time

    About the Role:The Raymond Corporation is seeking a skilled IT Support Traveling Technician to join our team. As a key member of our IT department, you will be responsible for ensuring business continuity through the maintenance and upkeep of software and hardware at various locations in the United States.Key Responsibilities:Provide technical support to...

Technical Support Specialist

2 months ago

Athens, Georgia, United States Point Broadband Full time
Technical Support Specialist

Point Broadband is seeking a highly motivated and customer-focused Technical Support Specialist to join our Network Support team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat communication channels
  • Troubleshoot and resolve customer service outages and problems in an effective manner
  • Work with other team members to coordinate response to network disruptions
  • Respond to customer inquiries, complaints, and other requests for information regarding Point Broadband services
  • Responsible for opening, updating, and closing trouble tickets to track customer requests and issues
Requirements:
  • High school diploma or equivalent required
  • Two-year college degree preferred in a related field
  • Experience supporting Internet, telephone, and/or cable TV services is a plus
  • Ability to communicate clearly and concisely, both in written and verbal formats
Benefits:
  • Competitive compensation package
  • Medical, dental, and vision benefits
  • 401(k) plan
  • Paid time off and holidays
  • Opportunities for career growth and professional development

Point Broadband is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.