Network Support Specialist
1 week ago
Point Broadband is seeking a highly motivated and customer-focused Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing exceptional customer service and technical support to our customers.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve customer service outages and problems in an effective manner
- Work with other team members to coordinate response to network disruptions
- Respond to customer inquiries, complaints, and other requests for information
- Responsible for opening, updating, and closing trouble tickets to track customer requests and issues
- High school diploma or equivalent required
- Two-year college degree preferred in a related field
- Experience supporting Internet, telephone, and/or cable TV services is a plus
- Experience in a service-provider industry is a plus
- Competitive compensation package
- Medical, dental, and vision benefits
- 401(k) plan
- Paid time off and holidays
- Career progression opportunities
Point Broadband is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Network Support Specialist
14 minutes ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support SpecialistPoint Broadband is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer requests via telephone, email, and chat communication...
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Network Support Specialist
4 days ago
Athens, Georgia, United States Point Broadband Full timeNetwork Support Specialist Job DescriptionPoint Broadband is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and...
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Network Support Specialist
1 week ago
Athens, Georgia, United States Point Broadband Full time{"**Job Title:** Network Support Specialist**Job Summary:**Point Broadband is seeking a skilled Network Support Specialist to join our team in Athens, OH. As a key member of our operations department, you will be responsible for providing exceptional customer service and technical support to our customers.**Key Responsibilities:*** Respond to customer...
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Network Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Network Administrator
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Network Administrator
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IT Support Specialist
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IT Support Specialist
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