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Front Office Coordinator

2 months ago

Phoenix, Arizona, United States Vensure Employer Solutions Full time

We are seeking a dedicated and compassionate Front Office Administrator to join our dynamic team at Vensure Employer Solutions. Our organization prides itself on providing exceptional support services in a warm and welcoming environment. If you are passionate about patient care, detail-oriented, and eager to grow in your career, we would love to hear from you.

**Job Summary:** As a Front Office Administrator, you will be the first point of contact for our patients. Your role will be vital in ensuring smooth and efficient operations at the front desk, providing excellent customer service, and supporting our team. We are looking for someone with a friendly demeanor, strong organizational skills, and a passion for delivering outstanding patient care.

**Key Responsibilities:**

  • Greet and check in patients with a warm and friendly attitude
  • Manage patient appointments, scheduling, and confirmations
  • Handle patient inquiries and requests promptly and professionally
  • Process patient registration, insurance verification, and billing
  • Maintain accurate patient records and ensure confidentiality
  • Assist with the coordination of patient flow and wait times
  • Support the team with administrative tasks as needed
  • Uphold the cleanliness and organization of the front office area
  • Foster a positive and welcoming environment for patients and staff

**Qualifications:**

  • 3+ years in a healthcare or administrative setting is preferred
  • Previous experience using administrative software is a plus
  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in administrative software and Microsoft Office Suite
  • Knowledge of healthcare processes and billing is a plus
  • Ability to work well in a team and independently
  • High school diploma or equivalent; additional qualifications in office administration are a plus