Front Office Coordinator
1 day ago
We are seeking a highly skilled and detail-oriented Front Office Coordinator to join our dynamic dental practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our front office.
Key Responsibilities:
- Customer Service: Greet patients warmly and professionally, and answer calls with a friendly and helpful attitude.
- Scheduling: Schedule and confirm appointments, ensuring smooth patient flow and adherence to office guidelines.
- Record-Keeping: Post charges and payments, complete insurance benefit breakdowns, and maintain patient accounts with precision.
- Patient Assistance: Help patients with paperwork, coordinate front and back office activities, and ensure a welcoming environment.
- Compliance and Coordination: Follow OSHA, HIPAA, and HR policies, confirm lab cases, and attach referral sources to new patient appointments.
- Supportive Role: Assist the Office Manager with various front office tasks and contribute to the overall efficiency of the practice.
Requirements:
- Experience and Knowledge: Familiarity with dentistry, dental codes, and dental software (Open Dental) is a plus.
- Professionalism: Excellent verbal and written communication skills, punctuality, and a polished image both in person and over the phone.
- Attention to Detail: Perform tasks accurately and efficiently, with a keen eye for detail.
- Customer-Focused: Friendly, hospitable, and committed to providing exceptional service.
- Organizational Skills: Ability to coordinate patient flow and maintain a clean and welcoming front office.
- Sense of Urgency: Proactive and tenacious in completing daily tasks.
About Us:
Dr. Support Dental Practice is a growing dental practice dedicated to providing exceptional patient care and service. We are committed to creating a positive and supportive work environment for our team members.
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