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Restoration Operations Director

2 months ago

Richmond, Virginia, United States Voda Cleaning and Restoration Full time
Job Summary

**About the Role**

Voda Cleaning and Restoration is seeking a highly skilled and experienced Restoration Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing all aspects of our operations, ensuring the delivery of exceptional services to our clients, and driving business growth.

Key Responsibilities

  • Oversee daily operations of the business unit, including effective management of resources, staff performance, and customer satisfaction.
  • Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
  • Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.
  • Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
  • Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.
  • Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.

Requirements

  • 3-5 years of proven experience in a managerial role within the cleaning and restoration industry.
  • Current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications.
  • Strong understanding of business management, operational processes, and customer service.
  • Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
  • Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
  • Comfortability in creating Xactimate estimates.
  • Ability to learn and work within various technologies.
  • Ability to work in the field when needed.

About Voda Cleaning and Restoration

Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results.