Director of Operations

1 day ago

Richmond, Virginia, United States Genesis Consulting Partners, LLC Full time
Job Title: Director of Operations

Genesis Consulting Partners, LLC is seeking a highly skilled Director of Operations to join our team. As a key member of our leadership team, you will play a crucial role in ensuring the seamless execution of our firm's operational strategies and objectives.

Key Responsibilities:
  • People Management: Oversee the recruiting and talent management function for the company, coach and mentor talent team, and identify operational efficiencies to improve the recruiting function.
  • Performance Management: Manage the performance management processes to enable goal setting, mid-year reviews, and annual performance reviews.
  • Talent Acquisition: Implement and refine talent acquisition strategies to attract top talent.
  • Employee Development: Develop and execute employee training and development programs to enhance skills and career growth.
  • Compensation and Benefits: Conduct compensation studies and research to evaluate compensation of current workforce and develop strategies to attract new talent.
  • Employee Experience: Optimize the Employee experience and implement initiatives to enhance employee relations.
  • HR Operations: Manage the contract and relationship with the outsourced Human Resources and Payroll function (PEO).
  • Leadership: Foster a positive work environment, encouraging teamwork, innovation, and high performance.
  • Conflict Resolution: Address employee concerns and resolve conflicts to maintain a productive workplace.
Strategy Development:
  • Strategic Planning: Provide oversight of initiatives that are strategic to the Firm's growth, scalability, and sustainability of operations. Actively participate in the strategic planning and prioritization process to identify and execute high-value initiatives.
  • Performance Monitoring: Lead the annual updates to the Strategic Plan, Key Measures, and monitor quarterly updates.
  • Operational Oversight: Under the direction of the executive leadership team, develop processes for oversight of staff execution to include establishing systems, structures, and KPIs to monitor progress.
  • Market Analysis: Establish and assess market and revenue data to identify trends and develop strategies to expand revenues or improve margins.
  • Customer Success: Coordinate with executive leadership and client delivery teams to monitor customer success, drive revenue growth, and expand market permissions.
  • Risk Management: Assist the executive leadership in identifying, assessing, and mitigating risks across the organization.
Financial Support:
  • Project Management: Lead periodic Project Reviews to assess overall project health and provide oversight on contract compliance, delivery quality, and financial health.
  • Pricing and Estimating: Lead the pricing of proposal submittals to include researching competitor pricing, working with proposal teams on developing Level of Effort (LOE) estimates, and developing the pricing volume for submittal.
  • Financial Planning: Working with the Controller to forecast team member utilization, resource capacity, overhead charges, bench management, and next assignments.
Operations:
  • Administrative Operations: Oversight of day-to-day administrative operations to ensure efficiency as determined by executive leadership team.
  • IT Strategy: Oversee the development and implementation of IT strategies.
  • Security and Compliance: Support the Firm's effort to maintain security and integrity of the company's data and IT infrastructure.
  • Vendor Management: Manage the company's outsourced technology support vendor.
  • Software Licensing: Develop processes and provide oversight on software licenses. Maintain company standards and work with technology support vendor to manage company-wide licenses.
  • Contract Management: Be the main contact for company contracts to include Client Consulting Contracts, Subcontractor Agreements, Employment Agreements, Non-Disclosure Agreements. Work with partner attorneys as needed.
  • Supplier Management: Provide oversight and leadership in managing Large Supplier Contracts. Prepare for renewals, optimize costs, and negotiate favorable contracts for the company.
  • Facility Management: Be the Registered Agent Representative on behalf of the company. Work with contracted registered agent(s) and monitor contract and performance.
Requirements:
  • Experience: Proven experience (7+ years) in an operational leadership role, preferably within a technology consulting or related industry.
  • Education: Bachelor's degree in Business Administration, Management, Finance, Information Technology, or a related field.
  • Certifications: None.
  • Other: US Citizenship preferred. Currently holds a US Security Clearance or has the ability to obtain clearance. Willingness to Travel, as needed to support company needs.

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