Water Mitigation and Restoration Operations Director

3 days ago


Richmond, Virginia, United States Voda Cleaning & Restoration of Richmond Full time
Job Overview

Voda Cleaning and Restoration is seeking a highly skilled and experienced Restoration Operations Manager to lead our team in delivering exceptional services across residential and commercial sectors.

Key Responsibilities
  • Oversee daily operations, ensuring effective management of resources, staff performance, and customer satisfaction.
  • Develop and implement strategic plans to drive business growth, focusing on operational efficiency and revenue expansion.
  • Maintain high standards of service delivery, ensuring compliance with industry regulations and company policies.
  • Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
  • Manage budgets, forecasts, and reports, implementing strategies to reduce costs and maximize profitability.
  • Provide leadership, training, and guidance to staff, fostering a productive work environment and promoting a culture of teamwork and continuous improvement.
Requirements
  • 3-5 years of proven experience in a managerial role within the cleaning and restoration industry.
  • Current IICRC certifications, including WRT, AMRT, and ASD.
  • Strong understanding of business management, operational processes, and customer service.
  • Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
  • Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
  • Comfortability in creating Xactimate estimates.
  • Ability to learn and work within various technologies.
  • Ability to work in the field when needed.


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