Textile Restoration Specialist
1 week ago
Job Title: Linen Production Associate
Job Summary:
We are seeking a skilled Linen Production Associate to join our team at Prism Specialties. As a key member of our disaster restoration team, you will be responsible for processing soft goods, responding to claims, and providing exceptional customer service.
Responsibilities:
- Sort, wash, dry, and fold laundry
- Knowledge of fabrics, wet cleaning, tools, equipment, and safety practices preferred
- Know and recognize different fabrics and how stain removal agents affect them
- Know how to operate stain removal equipment
- Responsible for determining the cleanability of items
- Practice safe handling and correct storage procedures for chemicals
- Know how equipment is operated and follow manufacturer instructions for maintenance
- Understand and use the appropriate drying method for safe handling of an item
- Respond to claims assigned by insurance companies
- Walk-through claims with an insurance adjuster and the insured, explaining our process
- Photograph affected area as well as damaged textiles/soft goods
- Complete electronic paperwork for claims using an iPad
- Pick-up/delivery of customer's textiles/soft goods items
- Communicate with the customer to make sure all needs are met
- Clean and maintain company vehicles, equipment, and warehouse as needed
- Ability to travel with overnight stay, if needed
- Ability to work overtime, if needed
- Ensure that all jobs are completed beyond our customer's expectations
Qualifications:
- 2 years of wet cleaning/dry cleaning experience preferred, but not required
- Valid driver's license and good driving record preferred
- Ability to lift and carry 50 pounds
- Be able to stand for long periods of time
- Be able to bend over, crawl or kneel
- Possess the ability to learn, comprehend and follow instructions
- Must be able to speak English
Compensation:
$15.00 per hour
Prism Specialties is a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. We provide high-quality and cost-effective restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.
We offer a viable work environment with the ability to make a positive impact on the community and have more control over their future.
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