Operations Director

7 hours ago

Richmond, Virginia, United States Chick-fil-A Full time
Job Title: Director of Operations

About us: Chick-fil-A is a company that values ownership, joy, consistent service, generosity, and being the world's most caring company. We are seeking a Director of Operations who has the capacity to own and oversee all facets of the Restaurant.

Key Responsibilities:
  • Talent recruitment and team growth.
  • Overseeing and keeping all policies and procedures up-to-date.
  • HR administration, payroll, benefits process, and on and off-boarding team members.
  • Creating and distributing the schedule for the entire team.
  • Interviewing, hiring, and creating systems for on/off-boarding team members.
  • Developing, maintaining, leading, and completing corrective, disciplinary action, and termination processes.
Competencies/Skills/Education/Experience Needed:
  • Associate's Degree Required, Bachelor's Degree Preferred.
  • Human resources and/or recruiting experience is required.
  • Comfortability in overseeing a large team.
  • Hospitality experience.
  • Self-starter; strong work ethic.
  • Experience developing HR systems.
  • Ability to create a great experience for new team members.
  • Excellent and effective communication and interpersonal skills.
  • Impeccable ability to handle confidential or sensitive information.
  • Knowledge of labor regulations, HR, and organizational operations.
  • Strong organizational skills and eye for detail; strong planning ability.
  • Growth mindset; lifelong learner.
  • Passion for people; values community involvement.
Our Culture of Care:

Chick-fil-A at Chippenham Hospital is located inside of CJW Medical Center at 7101 Jahnke Road. This is a unique location where 'life happens' and you have the ability to serve and impact many people through food service.

We take pride in investing our time and knowledge into every team member to prosper their growth not only at Chick-fil-A but lessons learned they can apply in their future careers.

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