Senior Project Manager

2 weeks ago

New York, New York, United States Neon Full time

AGENCY TYPE:

REPORTING TO LEVEL:
Project Management Supervisor

FUNCTION:
Project Management

SPAN OF CONTROL:
Individual Contributor

LOCATION CATEGORY:
Hybrid

JOB TITLE:
Senior Project Manager

TRAVEL REQUIREMENTS:
Yes – 10%

JOB SUMMARY:

The Senior Project Manager (SPM) is responsible for overseeing the complete spectrum of client deliverables and is accountable for designated brand(s) from project initiation to final execution, ensuring adherence to timelines, quality standards, and budget constraints.

The SPM is a resourceful problem solver whose production acumen enables them to navigate intricate development processes for multichannel strategies.

This role necessitates collaboration across various agency departments, including Account Management, Finance, Production, Creative, Editorial, Technology, and Strategy, among others.

Whether it involves assessing the feasibility of creative proposals, planning resource allocations, managing workload phases, ensuring priorities align with client needs, identifying potential bottlenecks, or suggesting preemptive solutions, the SPM's day-to-day responsibilities are dynamic and varied.


ESSENTIAL FUNCTIONS:

Project Management:
Manages and directs agency and departmental processes, procedures, and workflows for assigned brand(s) and workstreams.

Cross-Functional Collaboration:

Facilitates cross-departmental teamwork by guiding collaborative problem-solving efforts, communicating overall project status, and overseeing workstream health and necessary change management.


Administration:
Maintains a timely, detail-oriented, and precise approach to administrative responsibilities.

RESPONSIBILITIES:
Project Management
  • Independently manages multichannel project deliverables from concept through deployment, providing necessary direction and vision.
  • Owns a specific brand vertical and collaborates with other project management leads to ensure consistency and quality across brands.
  • Engages actively with Associate Project Managers and Project Coordinators on daily project challenges, solutions, and overall support.
  • Communicates relevant information during internal status meetings to provide updates or changes in project plans.
  • Ensures accuracy, efficiency, and timeliness in routing, quality control, project preparation, and execution of deliverables.

  • Conducts impact analysis for scope changes on assigned brand(s) and brand vertical projects, collaborating with the Account team to determine subsequent steps.
  • Manages relationships with third-party vendors and client digital teams, coordinating timelines and identifying challenges and risks to maintain schedules.
  • Proactively escalates and proposes solutions to project-related issues to management.
  • Collaborates with Supervisor/Associate Director on scope of work (SOW) development, focusing on brand portfolio SOW.

  • Reviews financial output reports, incoming briefs, and timelines/estimates.
  • Adheres to and enforces internal procedures and tools for project management.
  • Participates in discussions related to process optimization.
  • May engage with clients as a subject matter expert regarding timing and estimates to address project inquiries.

Cross-Functional Collaboration
  • Maintains relationships with various agency departments, including Editorial, Account, Finance, and Creative.
  • Informs team members about the initiation of new projects, upcoming deadlines, quality control measures, revisions, and next steps.
  • Proactively presents new ideas and suggestions for personal career development and team efficiencies to supervisors.
  • May participate in new business pitches as required.
  • Trains, mentors, and provides guidance to junior team members.
  • Addresses project or client challenges in close collaboration with internal stakeholders.
  • Creates brand Gantt charts in partnership with the account team.
  • Participates in finance meetings, contributing to and monitoring the financial health of the vertical in collaboration with the Account team.

Administration
  • Maintains accurate and organized files of current and past projects according to agency protocols.
  • Demonstrates a detail-oriented and organized approach to daily responsibilities.
  • Completes timesheets, expenses, and all other administrative tasks accurately and promptly.

EDUCATION:
DEGREE/DIPLOMA
Any area of study Preferred

LICENSES AND CERTIFICATIONS:
Project Management Professional (PMP), Certified Scrum Master (CSM), and/or other relevant certifications are advantageous but not mandatory.

EXPERIENCE:
MINIMUM EXPERIENCE
5+ years in Project Management, Production, or Marketing Operations/Administration, or related fields.
Pharmaceutical Marketing and Advertising Required

KNOWLEDGE AND SKILLS:
Software:
Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams) or equivalent platform.
Proficient with Adobe Acrobat.
Strong knowledge of project management tools (Microsoft Project, Workfront, or equivalent) required.
Basic knowledge of financial management tools (e.g., SAP or equivalent) required.

  • Multichannel production knowledge across print, video, and digital (websites, IVAs, emails, banners, and congress panels).
  • Strong organizational skills.
  • Strong verbal and written communication skills.
  • Financial aptitude.
  • Strong experience with campaign launch processes is highly preferred.

COMPETENCIES:
Collaboration:
Works effectively in a team to foster a collaborative environment.

Multitasking:
Juggles and prioritizes competing tasks and deliverables.

Problem-Solving:

Exhibits curiosity and interest in identifying the root causes of problems, selecting effective solutions, and taking necessary actions to resolve them.



Engaged/Motivated:
Shows attentiveness, proactivity, and interest in the subject matter.

Attention to Detail:
Self-edits work and maintains a sharp focus on minor details.

Communication:
Demonstrates attentiveness and interest in the subject; articulates ideas accurately and clearly across various mediums (written and verbal).

Organization:

Establishes clear goals, identifies and allocates necessary resources (e.g., time, personnel, materials), and schedules tasks to ensure timely completion of work.



Delegation:
Capable of distributing and balancing workload among junior team members.

Interpersonal Skills:
Works effectively in a team environment and builds relationships with colleagues.

Mentorship:
Trains, guides, and provides informal career advice to junior team members.

STATEMENT OF UNDERSTANDING:
This job description serves as a guideline for your role.

Depending on your team, your responsibilities may vary slightly, and you may perform additional duties as dictated by business needs.

If you believe any aspects of this job description are inaccurate, please discuss with your manager and/or HR Partner.

This job description is not intended to include modifications consistent with providing reasonable accommodation for a disability.

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