System Integration Specialist

1 week ago

Warren, Michigan, United States Community Choice Credit Union Full time
Job Overview

Objective & Core Principles

The primary objective of this role is to support Community Choice Credit Union in fulfilling its mission: to assist our community in achieving their desired lives. A vital aspect of this mission is to deliver exceptional service to both internal and external members by embodying our core principles.

Role Summary

The System Integration Specialist plays a crucial role in connecting business requirements with technical solutions. This position requires close collaboration with stakeholders to gather needs, validate technical frameworks, and pinpoint system integration requirements. The Specialist will collaborate with technology experts to ensure that procurement decisions are made cohesively and that projects are executed smoothly and effectively.

Key Competencies

  • Core Principles:
    1. Dedicated: We are dedicated to serving Michigan, guided by the values of service, integrity, and respect for all individuals.
    2. Generous: We contribute significantly every day to our members, communities, and one another. We are committed to supporting Michigan through our time and services.
    3. Trustworthy: We are trusted financial advisors for our Members; each team member plays a vital role in the financial well-being of our Members and the success of Community Choice Credit Union.
    4. Collaborative: We are a cohesive team. We work together to achieve success, celebrate achievements, and continuously enhance the service we provide.
  • Flexibility/Proactivity: Adapts swiftly and effectively to changing circumstances and demands, viewing change as an essential and inevitable part of organizational life and an opportunity for learning. Capable of undertaking various tasks and roles within the organization. Can transition seamlessly between tasks and assist colleagues during peak workloads. Seeks innovative ways to add value to the organization and/or team. Maintains a positive attitude in the face of organizational changes and provides constructive feedback for ongoing improvement.

Position Competencies

  1. Analytical Skills: Dissects problems into manageable components and evaluates the costs, benefits, and risks of different options before choosing a specific course of action. Addresses issues with a comprehensive examination of all critical elements and implications; weighs the costs, benefits, and risks associated with various alternatives; and is able to articulate decisions logically and systematically.
  2. Detail Orientation: Adheres to detailed procedures; ensures accuracy in documentation and specifics; focuses on routine work details; is organized and maintains a systematic record-keeping approach.
  3. Mastery of Essential Duties: Capable of executing essential responsibilities as outlined in the job description. Contributes to productivity and value within the role. Eager to learn and enhance performance.
  • Engage with business stakeholders to collect and analyze technical requirements related to procurement research initiatives and support implementation efforts.
  • Translate business needs into technical specifications.
  • Collaborate with technology experts to validate technical frameworks and system design and implementation requirements.
  • Conduct feasibility assessments for proposed solutions, evaluating risks and recommending suitable strategies.
  • Identify opportunities for system integration and interoperability.
  • Work with relevant technical experts to establish protocols, data formats, and APIs for system integration.
  • Assist in the implementation and monitoring of integrated systems.
  • Develop and maintain documentation related to technical specifications, integration protocols, and project timelines.
  • Collaborate with cross-functional teams, including Technology, Systems, Digital, and Operations, to ensure effective project execution.
  • Assess the effectiveness of project outcomes and provide recommendations for continuous improvement.

Job Qualifications

To succeed in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities necessary for this position.

Remote Work Eligibility

This position is fully eligible for a Hybrid Work Arrangement.

Reasonable Accommodations

The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job requirements.

Education

Associate's Degree in Computer Science, Information Systems, or a related field. A Bachelor's Degree is preferred but not mandatory.

Experience

A minimum of 2 years of experience in technical project analysis or related roles.

Skills & Abilities

  • Strong analytical skills with a focus on technical requirements.
  • Ability to interpret and document technical specifications.
  • Proficiency in API development and integration.
  • Strong understanding of data formats such as JSON and SQL.
  • Proficient in time management, with the ability to manage multiple projects concurrently.

Mental Demands

The team member must be able to read and interpret documents, understand and/or follow complex written and oral instructions, make decisions, recall multiple policies or procedures, resolve problems or unique circumstances efficiently, express oneself clearly, perform mathematical functions, and handle multiple concurrent tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

General Statement

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

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