Customer Service Representative

2 days ago


Amarillo, Texas, United States Companalyst Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.

Key Responsibilities:

  • Answering customer calls and responding to inquiries
  • Scheduling new residential customers and sending reminders
  • Printing and mailing paper invoices
  • Providing accurate information and resolving issues in a timely manner
  • Maintaining a positive attitude and providing excellent customer service

Requirements:

  • 1-year experience in customer service or more
  • Ability to pass drug/alcohol screening and background check
  • Good work ethic and ability to work independently and as part of a team
  • Ability to work with diverse customers and handle stressful situations
  • Punctual and consistent job attendance

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Work Environment:

We offer a dynamic and supportive work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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