Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.
Key Responsibilities:
- Answering customer calls and responding to inquiries
- Scheduling new residential customers and sending reminders
- Printing and mailing paper invoices
- Providing accurate information and resolving issues in a timely manner
- Maintaining a positive attitude and providing excellent customer service
Requirements:
- 1-year experience in customer service or more
- Ability to pass drug/alcohol screening and background check
- Good work ethic and ability to work independently and as part of a team
- Ability to work with diverse customers and handle stressful situations
- Punctual and consistent job attendance
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Work Environment:
We offer a dynamic and supportive work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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