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Customer Service Representative

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Amarillo, Texas, United States Rhonda Greathouse Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Product Promotion: Promote our insurance and financial services products to customers, educating them on the benefits and features of our products.
  • Lead Generation: Develop leads and schedule appointments with customers to discuss their insurance and financial needs.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • Customer Focus: Be customer-focused and able to understand and meet the needs of our customers.
  • Marketing and Sales: Have a strong interest in marketing and sales, with the ability to promote our products to customers.
  • Teamwork: Be able to work effectively in a team environment.
  • Problem Solving: Be proactive in problem solving and able to think critically.
About Our Agency

We are a well-established and growth-oriented agency with a team of highly motivated individuals. Our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate about making a difference in the lives of others and bettering our community.

We offer a competitive compensation package, including hourly pay, commission, and bonus opportunities. We are committed to the growth and development of our team members, offering opportunities for advancement and professional growth.