Customer Service Representative
2 months ago
Staff My Agency, a leading insurance agency, is seeking a highly skilled and customer-focused Licensed Insurance Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in delivering exceptional customer service and ensuring the overall satisfaction of our clients.
Key Responsibilities:
- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Utilize a customer-centric approach to educate clients about insurance options and provide personalized solutions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless service delivery and exceed customer expectations.
Requirements:
- Proven experience in customer-facing roles, with a strong track record of delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Property & Casualty license required (or ability to obtain within a specified timeframe).
- Life & Health license (must have or be able to obtain).
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary and commission/bonus structure.
- A comprehensive benefits package, including paid time off and major holidays.
- Opportunities for growth and professional development within our agency.
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