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Customer Service Representative

2 months ago

Amarillo, Texas, United States Rhonda Greathouse Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Identify the insurance and financial service needs of our customers, and provide them with tailored solutions to meet those needs.
  • Product and Service Development: Develop and implement strategies to promote our insurance and financial service products to our customers, and to identify new business opportunities.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Customer Focus: Be customer-focused, with a strong commitment to providing exceptional customer service and building strong relationships with our customers.
  • Business Acumen: Possess a strong understanding of business principles and practices, with the ability to analyze business data and make informed decisions.
  • Technical Skills: Possess strong technical skills, with the ability to learn and use new software and technology systems.
About Our Agency

We are a dynamic and growth-oriented agency, committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a team of highly motivated and customer-focused individuals, dedicated to providing exceptional service and building strong relationships with our customers.