Senior Sales Representative

4 days ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Senior Sales Representative

At First Citizens Bank, we're looking for a skilled Senior Sales Representative to join our team. As a key member of our branch team, you'll be responsible for building and expanding banking relationships through proactive customer outreach and customer service requests.

Key Responsibilities:

  • Proactively engage customers in conversation about their financial needs
  • Open deposit accounts and ancillary banking products
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
  • Process transactions and other account servicing requests

Requirements:

  • High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program
  • Preferred Education: Bachelor's degree
  • Preferred Area of Experience: Telephone sales
  • Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services

About First Citizens Bank:

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. We're a family-controlled bank with a strong commitment to our customers and our communities. Our benefits programs are designed to meet our associates where they are in life, with customized offerings to support families, however defined.



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