Front Desk Associate

2 weeks ago


Detroit, Michigan, United States Canine to Five Full time
Client Experience Representative

Canine To Five is seeking a highly motivated and compassionate individual to join our team as a Client Experience Representative. As the first point of contact for our clients, you will play a vital role in ensuring a positive and enjoyable experience for both our furry clients and their human companions.

This role will involve working at our front desk, where you will be responsible for greeting clients, processing payments, and providing exceptional customer service. You will also have the opportunity to gain experience and knowledge about our entire pack, including our dog daycare and boarding facilities.

We are looking for a full-time representative who is available to work weekends and holidays. No experience is necessary, but a positive attitude, strong work ethic, and a love for dogs are essential. In return, we offer a comprehensive training program, defined career path with pay increases and professional growth, paid breaks, and a range of benefits including health, vision, dental, and IRA plans.

Key Responsibilities:

  • Provide exceptional customer service to clients and their dogs
  • Process payments and manage client accounts
  • Assist with dog care and handling
  • Maintain a clean and safe environment
  • Collaborate with other team members to ensure a smooth and efficient operation

Requirements:

  • At least 16 years of age
  • Flexible availability, including weekends and holidays
  • Ability to lift 50 lbs, stand for extended periods, and walk, run, bend, and reach
  • Basic computer skills and excellent decision-making, self-awareness, and time management skills
  • A natural love of working with and caring for dogs
  • Self-confidence around all breeds and sizes of dogs
  • Ability to manage high-stress situations in a high-intensity environment

What We Offer:

  • Comprehensive training program
  • Defined career path with pay increases and professional growth
  • Paid breaks
  • Full-time employees are eligible for health, vision, dental, and IRA plans
  • Paid Time Off
  • Tips after 60 days of employment
  • Referral bonuses
  • Life Advisor Support for employees and their family
  • Free dog care


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