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Front Desk Representative

2 months ago

Detroit, Michigan, United States Azul Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.

Key Responsibilities
  • Guest Registration and Checkout: Process guest arrivals and departures, handle room assignments, and ensure accurate billing and payment processing.
  • Front Desk Operations: Manage the front desk area, respond to guest inquiries, and provide information on hotel services and amenities.
  • Cash Handling and Security: Handle cash transactions, maintain a secure cash handling environment, and adhere to Azul Hospitality's cash handling policies.
  • Communication and Teamwork: Collaborate with other departments to ensure seamless guest service, respond to guest requests, and maintain open communication with colleagues.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in the hospitality industry, preferably in a front desk or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer skills.
What We Offer

Azul Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.